Grasshopper

4.5

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Grasshopper Pricing & Plans (2024 Guide)

Q: What are the pricing plans for Grasshopper?

Grasshopper offers several pricing plans tailored to different business needs. Each plan includes a set of features designed to enhance business communication. It's important to review each plan's details to determine which one best fits your business requirements and budget.

Q: Does Grasshopper offer a free trial?

Yes, Grasshopper provides a free trial for new users. This allows you to explore its features and determine if it meets your business communication needs before committing to a paid plan. It's a great way to test the system's capabilities and see how it can benefit your business.

Q: Are there any setup fees with Grasshopper?

Grasshopper does not charge any setup fees. The service is designed to be user-friendly, allowing you to get started quickly without incurring additional costs. This makes it an attractive option for small businesses and entrepreneurs looking for a hassle-free communication solution.

Q: Can I change my Grasshopper plan later?

Yes, you can change your Grasshopper plan at any time. The flexibility to upgrade or downgrade your plan ensures that you can adjust your service as your business needs evolve. This adaptability is one of the reasons many businesses choose Grasshopper for their communication needs.

Q: Does Grasshopper offer discounts for annual payments?

Grasshopper offers discounts for customers who choose to pay annually. This can result in significant savings compared to monthly payments, making it a cost-effective option for businesses planning to use the service long-term. It's worth considering if you're looking to reduce your communication expenses.

Q: What features are included in Grasshopper's basic plan?

Grasshopper's basic plan includes essential features such as call forwarding, voicemail transcription, and business texting. These features provide a solid foundation for professional communication, making it suitable for small businesses and entrepreneurs who need a reliable phone system without advanced functionalities.

Q: Is there a limit to the number of extensions in Grasshopper?

Grasshopper allows you to set up multiple extensions, but the number may vary depending on the plan you choose. It's important to review the plan details to ensure it meets your business's extension needs. This feature is particularly useful for businesses with multiple departments or team members.

Q: Can I use Grasshopper with my existing phone number?

Yes, Grasshopper allows you to port your existing phone number to their service. This ensures continuity in your business communication and helps maintain your established customer contacts. The process is straightforward, and Grasshopper provides support to assist you with the transition.

Q: Does Grasshopper support international calling?

Grasshopper primarily focuses on domestic calling within the United States and Canada. While it offers robust features for local communication, it does not support international numbers. Businesses with international communication needs may need to consider additional services for global reach.

Q: How does Grasshopper handle customer support?

Grasshopper provides customer support through various channels, including phone, email, and online resources. Their support team is available to assist with any questions or issues you may encounter, ensuring a smooth experience with their service. This support is crucial for businesses relying on Grasshopper for their communication needs.

Author

Martin Lunendonk

Last Update

Nov 13, 2024

Affiliate Disclaimer

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

4.5

Excellent Value For Price

Grasshopper

Grasshopper provides a seamless virtual phone system for small businesses. With its easy setup and professional features, it’s an excellent choice for entrepreneurs looking to enhance communication without breaking the bank.

Easy to set up and use.
Professional call management features.
Affordable for small businesses.
Limited advanced features.
No international numbers available.

Free plan?

Yes

Starting price

$14 per month

Try for free

Detailed Review

What is Grasshopper?

Grasshopper is a virtual phone system designed for small businesses and entrepreneurs. It offers features like call forwarding, voicemail transcription, and business texting, providing a professional communication solution. With its user-friendly interface, Grasshopper ensures seamless connectivity and enhances business communication without the need for complex hardware.

How Much Does Grasshopper Cost?

Grasshopper offers a variety of pricing plans to cater to different business needs. Below is a detailed breakdown of Grasshopper’s plans, highlighting their key features for various business requirements.

Grasshopper Pricing Plans

True Solo

For Individuals

$14

per month

Try For Free

True Solo includes:

Provides 1 user access to the system.
Includes 1 phone number for business use.
Offers 1 extension for call management.
24/7 support available for any issues.

Solo Plus

For Small Teams

$25

per month

Try For Free

Includes True Solo, plus:

Provides 3 extensions for better call management.
Unlimited business texting for seamless communication.
Mobile and desktop apps for easy access.
VoIP and WiFi calling for flexibility.

Small Business

For Small Businesses

$55

per month

Try For Free

Includes Solo Plus, plus:

Unlimited extensions for extensive call management.
Call recording feature for quality assurance.
Simultaneous call handling for efficiency.
Advanced reporting for business insights.

Add-ons

Additional Phone Numbers

per month

Additional Extensions

per month

Grasshopper Pricing Plans in Detail

True Solo

The True Solo plan is designed for individuals running a single-person business. It provides essential features like one user access, a single phone number, and one extension. This plan ensures you have 24/7 support, making it a reliable choice for solo entrepreneurs who need a straightforward communication solution.

Solo Plus

The Solo Plus plan builds on the True Solo plan by offering unlimited user access, making it ideal for small teams. It includes three extensions and unlimited business texting, ensuring seamless communication. With mobile and desktop apps, VoIP, and WiFi calling, this plan provides flexibility and convenience for growing teams.

Small Business

The Small Business plan is perfect for small businesses seeking flexibility and customization. It offers four phone numbers and unlimited extensions, allowing for extensive call management. Additional features like call recording, simultaneous call handling, and advanced reporting provide valuable insights and efficiency for business operations.

Top Grasshopper Features

Call Forwarding

Imagine never missing an important call again. With call forwarding, you can direct calls to your mobile or any other number, ensuring you're always reachable. I found this feature incredibly useful when I was out of the office but needed to stay connected. You’ll appreciate the flexibility it offers, allowing you to manage calls on the go without being tied to a desk.

Voicemail Transcription

Reading voicemails instead of listening to them is a game-changer. This feature transcribes your voicemails into text, making it easy to quickly scan through messages. I loved how it saved me time and allowed me to prioritize responses. You’ll find it especially handy when you’re in meetings or in noisy environments where listening to voicemails isn’t feasible.

Business Texting

Communicating with clients via text adds a personal touch. Business texting allows you to send and receive texts from your business number, keeping personal and professional communications separate. I found it enhanced my customer interactions, providing a quick and efficient way to communicate. You’ll enjoy the convenience and professionalism it brings to your business communications.

Custom Greetings

Creating a professional image starts with a custom greeting. This feature lets you record personalized greetings for your business, giving callers a great first impression. I enjoyed crafting a message that reflected my brand’s personality. You’ll find it’s a simple yet effective way to enhance your business’s professionalism and make a lasting impression on callers.

Extensions

Managing calls for different departments or team members is a breeze with extensions. This feature allows you to set up multiple extensions, directing calls to the right person or department. I found it streamlined our call management, reducing the time spent on transferring calls. You’ll appreciate how it organizes your communication, making it efficient and professional.

VoIP/Wi-Fi Calling

Making calls over the internet is both cost-effective and convenient. VoIP/Wi-Fi calling allows you to make and receive calls using your internet connection, which I found particularly useful when traveling. You’ll love the flexibility it offers, ensuring you can stay connected without worrying about cellular coverage or roaming charges.

Call Screening

Knowing who’s calling before you answer is invaluable. Call screening lets you see the caller’s information, helping you decide whether to take the call or send it to voicemail. I appreciated the control it gave me over my calls, allowing me to prioritize important ones. You’ll find it enhances your call management, making it more efficient and less stressful.

Simultaneous Call Handling

Handling multiple calls at once is no longer a challenge. This feature allows you to manage several calls simultaneously, ensuring no call goes unanswered. I found it particularly useful during busy periods when call volumes were high. You’ll appreciate the efficiency it brings, helping you maintain excellent customer service even during peak times.

Call Reporting

Understanding your call patterns is crucial for improving communication. Call reporting provides insights into call volumes, durations, and more, helping you make informed decisions. I found the data invaluable for optimizing our communication strategy. You’ll benefit from the detailed insights, allowing you to enhance your business’s communication efficiency and effectiveness.

Toll-Free Numbers

Offering a toll-free number can enhance your business’s credibility. This feature allows you to provide customers with a free way to contact you, which I found boosted our customer engagement. You’ll find it’s a great way to encourage more calls and improve customer satisfaction, making your business more accessible and professional.

Local Numbers

Establishing a local presence is easy with local numbers. This feature lets you choose numbers from different areas, giving your business a local feel. I found it helped us connect with customers in various regions, enhancing our reach. You’ll appreciate the flexibility it offers, allowing you to expand your business’s presence without physical locations.

Call Transfer

Seamlessly transferring calls to the right person is crucial for customer satisfaction. Call transfer allows you to redirect calls to another team member or department, ensuring customers get the help they need. I found it improved our customer service, reducing wait times and enhancing caller experience. You’ll love the professionalism it adds to your call management.

Who Is Grasshopper Best For?

Grasshopper is perfect for small businesses seeking to enhance their communication with professional call management features. It offers seamless call forwarding, voicemail transcription, and business texting, making it ideal for entrepreneurs who need a reliable and affordable virtual phone system.

Great for small businesses.
Grasshopper is ideal for small businesses that need a professional phone system without the hassle of traditional hardware. Its features like call forwarding and voicemail transcription make it perfect for entrepreneurs who want to maintain a professional image.
Perfect for remote teams.
Grasshopper is a great fit for remote teams needing a reliable communication system. Its virtual phone features allow team members to stay connected and manage calls efficiently, regardless of their location.
Ideal for startups.
Startups looking for a cost-effective communication solution will find Grasshopper beneficial. It provides essential features like business texting and call management, helping new businesses establish a professional presence without high costs.

Frequently Asked Questions

What are the pricing plans for Grasshopper?

Does Grasshopper offer a free trial?

Are there any setup fees with Grasshopper?

Can I change my Grasshopper plan later?

Does Grasshopper offer discounts for annual payments?

What features are included in Grasshopper's basic plan?

Is there a limit to the number of extensions in Grasshopper?

Can I use Grasshopper with my existing phone number?

Does Grasshopper support international calling?

How does Grasshopper handle customer support?

Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.

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