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Google Forms vs SurveySparrow (2025 Comparison)

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Author

Anastasia Belyh

Last Update

Jan 31, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Google Forms

Google Forms offers seamless integration with Google Workspace, making it a convenient choice for users seeking a straightforward survey tool. Its real-time collaboration and user-friendly interface enhance productivity.

  • Seamless Google integration
  • Real-time collaboration
  • User-friendly interface
  • Limited customization options
  • Basic analytics
  • No advanced survey logic

Free plan?

Yes

Starting price

$12 per month per user
Excellent Value For Price
4.5

0

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SurveySparrow

SurveySparrow provides advanced customization and comprehensive analytics, making it ideal for businesses seeking in-depth insights. Its engaging survey style increases response rates and enhances user experience.

  • Advanced customization
  • Comprehensive analytics
  • Engaging survey style
  • Higher cost
  • Learning curve for new users
  • Limited free plan features

Free plan?

Yes

Starting price

$19.00 per month

What is Google Forms?

Google Forms is a versatile tool that allows users to create surveys, quizzes, and forms with ease. It integrates seamlessly with other Google Workspace apps, making it a convenient choice for those already using Google's ecosystem. Whether you're gathering feedback, conducting research, or organizing events, Google Forms provides a straightforward platform to collect and analyze data efficiently. Its real-time collaboration feature ensures that teams can work together effortlessly, enhancing productivity and decision-making.

What is SurveySparrow?

SurveySparrow is a dynamic survey platform designed to create engaging and conversational surveys. It helps businesses gather valuable insights by offering a user-friendly interface and a variety of customization options. With SurveySparrow, you can create surveys that feel more like conversations, increasing response rates and data quality. Its robust analytics and reporting tools provide actionable insights, making it an excellent choice for businesses looking to enhance customer experience and drive growth.

Pros and Cons of Google Forms vs SurveySparrow

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Pros & Cons of Google Forms

Seamless Google integration
  • Google Forms integrates effortlessly with other Google Workspace apps, making it a convenient choice for users already within the Google ecosystem. This integration enhances productivity and streamlines workflows.
Real-time collaboration
  • With Google Forms, multiple users can collaborate on a form simultaneously, making it easy to gather input and make changes in real-time. This feature is particularly useful for team projects.
User-friendly interface
  • Google Forms offers a straightforward and intuitive interface, making it easy for users of all skill levels to create and manage surveys. This simplicity is one of its key strengths.
Limited customization options
  • While Google Forms is easy to use, its customization options are limited compared to other survey tools. Users looking for more design flexibility may find this a drawback.
Basic analytics
  • Google Forms provides basic analytics, which may not be sufficient for users needing in-depth data analysis. Advanced analytics features are lacking, limiting its usefulness for complex surveys.
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Pros & Cons of SurveySparrow

Advanced customization
  • SurveySparrow offers extensive customization options, allowing users to create surveys that align with their brand identity. This feature enhances the overall survey experience and engagement.
Comprehensive analytics
  • With SurveySparrow, users have access to advanced analytics and reporting tools, providing deeper insights into survey responses. This feature is invaluable for data-driven decision-making.
Engaging survey style
  • SurveySparrow's conversational survey style increases user engagement, leading to higher response rates. This interactive approach sets it apart from traditional survey tools.
Higher cost
  • SurveySparrow's advanced features come at a higher cost, which may be a consideration for budget-conscious users. However, the investment is justified by its capabilities.
Learning curve for new users
  • New users may experience a learning curve when first using SurveySparrow, especially if they are unfamiliar with its advanced features. However, the platform offers resources to assist with onboarding.

Google Forms vs SurveySparrow: At A Glance

Decision FactorGoogle FormsSurveySparrow
Value to Price
Good4.2
Excellent4.5
Ease of Use
Excellent4.5
Excellent4.7
Functionality
Excellent4.3
Excellent4.6
Scalability
Good4.1
Excellent4.4
Integrations
Excellent4.4
Excellent4.6
Customer Support
Good4.0
Excellent4.5
Security
Excellent4.3
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Google Forms offers a great value for those already using Google Workspace, providing seamless integration and a cost-effective solution for basic survey needs. SurveySparrow, on the other hand, offers more advanced features and customization options, making it worth the investment for businesses seeking in-depth insights. If you're looking for a more feature-rich platform, SurveySparrow is the better choice.

Ease of Use

Both Google Forms and SurveySparrow are user-friendly, but SurveySparrow's intuitive interface and conversational survey style make it slightly easier to use, especially for those new to survey creation. If ease of use is your top priority, SurveySparrow is the way to go.

Functionality

Google Forms provides essential survey functionalities, suitable for simple data collection. SurveySparrow, however, offers advanced features like logic branching and custom themes, enhancing the survey experience. For those needing more robust functionality, SurveySparrow is the superior option.

Scalability

Google Forms is ideal for small to medium-sized projects, while SurveySparrow scales well for larger enterprises with its advanced analytics and reporting tools. If scalability is crucial for your business, SurveySparrow is the better fit.

Integrations

Google Forms integrates seamlessly with other Google apps, making it a convenient choice for Google Workspace users. SurveySparrow offers a broader range of integrations with various third-party applications, providing more flexibility. If you need extensive integration options, SurveySparrow is the better choice.

Customer Support

Google Forms offers basic support through its help center, while SurveySparrow provides more comprehensive customer support, including live chat and email assistance. If customer support is a priority, SurveySparrow is the better option.

Security

Both tools offer robust security features, but SurveySparrow provides additional security measures like data encryption and compliance with industry standards. If security is a top concern, SurveySparrow is the better choice.

Overall Rating

SurveySparrow edges out Google Forms with its advanced features, ease of use, and superior customer support, making it the preferred choice for businesses seeking a comprehensive survey solution.

Google Forms vs SurveySparrow: A Detailed Breakdown of Key Features

FeaturesGoogle FormsSurveySparrow
Customization Options
Good4.0
Excellent4.6
Survey Templates
Good4.2
Excellent4.5
Analytics and Reporting
Good4.1
Excellent4.7
Mobile Responsiveness
Excellent4.3
Excellent4.6
Survey Logic
Good4.0
Excellent4.5
User Engagement
Good4.2
Excellent4.7

Customization Options

Google Forms offers basic customization options, allowing you to change colors and fonts. However, SurveySparrow provides extensive customization features, enabling you to create visually appealing surveys that align with your brand. If you value customization, SurveySparrow is the better choice.

Survey Templates

While Google Forms provides a range of templates for various purposes, SurveySparrow offers a more diverse selection, catering to different industries and needs. If you require a wide variety of templates, SurveySparrow is the superior option.

Analytics and Reporting

Google Forms provides basic analytics, suitable for simple data analysis. SurveySparrow, on the other hand, offers advanced analytics and reporting tools, providing deeper insights into survey responses. If you need comprehensive analytics, SurveySparrow is the better choice.

Mobile Responsiveness

Both Google Forms and SurveySparrow are mobile-responsive, but SurveySparrow's mobile interface is more intuitive and user-friendly. If mobile responsiveness is crucial for your surveys, SurveySparrow is the better option.

Survey Logic

Google Forms offers basic survey logic features, while SurveySparrow provides more advanced logic options, allowing for more complex survey designs. If you need sophisticated survey logic, SurveySparrow is the superior choice.

User Engagement

SurveySparrow's conversational survey style enhances user engagement, leading to higher response rates. Google Forms, while effective, lacks this interactive element. If user engagement is a priority, SurveySparrow is the better choice.

Pricing Comparison of Google Forms and SurveySparrow

We’ve compiled the pricing tables and highlighted the key features of both Google Forms and SurveySparrow to aid in your decision-making process. Let’s explore what each platform has to offer.

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Google Forms Pricing Plans

For Personal
For Individuals
$0
Get Startedright_arrow
For Personal includes:
  • Analyze responses in real-time with automatic summaries.
  • Access and edit forms from any device, anywhere.
  • Collaborate with others in real-time on form creation.
  • Share forms via email, link, or website effortlessly.
Business Standard
For Small Businesses
$12

per month per user

Try For Freeright_arrow
Includes For Personal, plus:
  • Custom business email with enhanced security.
  • Video and voice conferencing for up to 150 participants.
  • 24/7 online support and community forums.
  • Centralized administration and group-based security controls.
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SurveySparrow Pricing Plans

Free
For Small Businesses
$0
Get Startedright_arrow
Free includes:
  • 3 active surveys to engage with your audience.
  • 10 questions per survey for detailed insights.
  • Basic survey features to get started easily.
  • Ideal for small-scale survey needs.
Basic (Surveys)
For Small Businesses
$19

per month

Try For Freeright_arrow
Basic (Surveys) includes: Free, plus:
  • 2,500 responses per year to track trends.
  • 1 full user access for managing surveys.
  • 10,000 contacts to reach a larger audience.
  • Schedule surveys to automate feedback collection.
Starter (Surveys)
For Small Businesses
$39

per month

Try For Freeright_arrow
Starter (Surveys) includes: Basic (Surveys), plus:
  • 15,000 responses per year to analyze trends.
  • 1 full user access for survey management.
  • 20,000 contacts to expand your reach.
  • Schedule reports for timely insights.
Business (Surveys)
For Medium Businesses
$79

per month

Try For Freeright_arrow
Business (Surveys) includes: Starter (Surveys), plus:
  • 3 full users for collaborative survey management.
  • 200,000 contacts to maximize outreach.
  • Survey branding for professional appearance.
  • Password protected reports for secure data sharing.
Professional (Surveys)
For Large Enterprises
$249

per month

Try For Freeright_arrow
Professional (Surveys) includes: Business (Surveys), plus:
  • 5 full users for enhanced collaboration.
  • Custom SMTP for personalized email delivery.
  • Two-factor authentication for added security.
  • 200,000 contacts to broaden your audience.
Enterprise (Surveys)
For Large Enterprises
Contact sales
Request Pricingright_arrow
Enterprise (Surveys) includes: Professional (Surveys), plus:
  • Global throttling for optimized performance.
  • Custom data center for data sovereignty.
  • Single Sign-On (SSO) for seamless access.
  • Maximize survey potential with custom limits.

Our Rating Methodology

We thoroughly evaluate each survey tool, focusing on key aspects like functionality, ease of use, and customer support. By analyzing user feedback and testing features, we ensure our recommendations are reliable. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Google Forms or SurveySparrow: Which One Matches Your Business Needs?

Choose Google Forms If You Need ...

  • Seamless Google integration

    If you are a Google Workspace user looking for a survey tool that integrates seamlessly with other Google apps, Google Forms is the ideal choice. Its integration capabilities enhance productivity and streamline workflows.

  • Real-time collaboration

    If you need a tool that allows multiple users to collaborate on surveys in real-time, Google Forms is the perfect solution. This feature is particularly useful for team projects and collaborative efforts.

Choose SurveySparrow If You Need ...

  • Advanced customization

    If you require a survey tool with extensive customization options to align with your brand identity, SurveySparrow is the superior choice. Its customization features enhance the overall survey experience.

  • Comprehensive analytics

    If you need a tool that offers advanced analytics and reporting tools for in-depth data analysis, SurveySparrow is the better option. Its analytics capabilities provide valuable insights for data-driven decision-making.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.