Formstack vs Zoho Survey (2025 Comparison)
Formstack offers a comprehensive form-building solution with advanced automation and robust analytics. Its customizable templates make it ideal for businesses seeking flexibility and efficiency in data collection.
- Highly customizable templates.
- Advanced automation features.
- Robust data analytics tools.
- Interface can feel cluttered.
- Limited mobile responsiveness.
Free plan?
NoStarting price
$83 per month
Zoho Survey provides an intuitive survey platform with excellent mobile responsiveness and powerful survey logic. It's perfect for businesses looking to create dynamic, user-friendly surveys.
- Excellent mobile responsiveness.
- Intuitive collaboration tools.
- Powerful survey logic features.
- Less advanced automation.
- Limited data analytics options.
Free plan?
YesStarting price
What is Formstack?
Formstack is a versatile online form builder that simplifies data collection and management for businesses. It offers a user-friendly interface, allowing you to create custom forms without any coding knowledge. With its robust features, Formstack helps streamline workflows, automate repetitive tasks, and improve productivity. Whether you're gathering customer feedback, processing orders, or managing event registrations, Formstack provides the tools you need to efficiently handle your data. Its integration capabilities with popular apps ensure seamless data transfer, making it an essential tool for businesses looking to optimize their operations.
What is Zoho Survey?
Zoho Survey is a comprehensive survey tool designed to help businesses gather valuable insights from their audience. With its intuitive interface, you can easily create and distribute surveys to collect feedback, conduct market research, or measure customer satisfaction. Zoho Survey offers a range of question types, customizable templates, and advanced reporting features to ensure you get the most out of your data. Its integration with other Zoho apps and third-party tools makes it a powerful solution for businesses looking to enhance their decision-making process and improve customer engagement.
Pros and Cons of Formstack vs Zoho Survey
Pros & Cons of Formstack
- Formstack offers a wide range of customizable templates that allow you to create forms tailored to your specific needs. This flexibility is invaluable for businesses looking to maintain brand consistency and meet unique requirements.
- Formstack's automation features streamline repetitive tasks, saving you time and effort. With the ability to automate form submissions and notifications, you can focus on more important tasks and improve overall efficiency.
- Formstack's data analytics tools provide valuable insights into form submissions, helping you make informed decisions. The detailed reports and easy-to-understand metrics are essential for businesses looking to optimize their data collection processes.
- Some users may find Formstack's interface overwhelming, especially when navigating through its extensive features. This can lead to a steeper learning curve for new users, potentially slowing down the onboarding process.
- While Formstack offers mobile responsiveness, it may not perform as well as other tools in this area. Users seeking optimal mobile compatibility might find this limitation a drawback, especially for mobile-centric audiences.
Pros & Cons of Zoho Survey
- Zoho Survey ensures surveys look great on any device, providing a seamless experience for mobile users. This feature is crucial for businesses targeting audiences who primarily access content via smartphones and tablets.
- Zoho Survey's collaboration tools make it easy to work with team members on survey projects. The ability to share and edit surveys with colleagues enhances teamwork and ensures everyone is on the same page.
- Zoho Survey's survey logic features allow you to create dynamic surveys that adapt based on user responses. This capability is essential for businesses looking to provide personalized survey experiences and gather more relevant data.
- Zoho Survey's automation features may not be as advanced as those offered by other tools. Users seeking extensive automation capabilities might find this limitation a drawback, especially for complex workflows.
- While Zoho Survey provides data analytics, it may not offer the same level of detail and customization as other tools. Businesses requiring in-depth analysis might find this limitation a challenge when making data-driven decisions.
Formstack vs Zoho Survey: At A Glance
Value to Price
Formstack offers a robust set of features that justify its pricing, making it a great value for businesses looking to streamline their data collection processes. Zoho Survey, while slightly more affordable, offers a comprehensive suite of tools that cater to businesses on a budget. If you're looking for a balance between cost and features, Formstack might be the better choice.
Ease of Use
Formstack's intuitive interface makes it easy for users to create and manage forms without any technical expertise. Zoho Survey also offers a user-friendly experience, but some users may find its interface slightly more complex. If ease of use is a priority, Formstack is likely the better option.
Functionality
Formstack excels in functionality, offering a wide range of features that cater to various business needs. Zoho Survey provides a solid set of tools, but may not offer the same level of customization as Formstack. For businesses seeking advanced functionality, Formstack is the superior choice.
Scalability
Formstack is designed to grow with your business, offering scalable solutions that can accommodate increasing data collection needs. Zoho Survey also provides scalable options, but may not offer the same level of flexibility as Formstack. If scalability is a concern, Formstack is the better option.
Integrations
Formstack offers a wide range of integrations with popular apps, making it easy to connect with other tools in your tech stack. Zoho Survey also provides integration options, but may not offer the same breadth as Formstack. For businesses relying on integrations, Formstack is the preferred choice.
Customer Support
Formstack provides reliable customer support, ensuring users have access to assistance when needed. Zoho Survey also offers support, but some users may find it less responsive. If customer support is a priority, Formstack is the better choice.
Security
Formstack prioritizes security, offering robust measures to protect user data. Zoho Survey also provides security features, but may not offer the same level of protection as Formstack. For businesses concerned about security, Formstack is the safer option.
Overall Rating
Formstack receives a higher overall rating due to its comprehensive features, ease of use, and strong customer support. Zoho Survey, while a solid choice, may not offer the same level of functionality and support. For businesses seeking a reliable and feature-rich solution, Formstack is the top choice.
Formstack vs Zoho Survey: A Detailed Breakdown of Key Features
Customizable Templates
Formstack offers a wide range of customizable templates that allow you to create forms tailored to your specific needs. I found this feature particularly useful when I needed to quickly set up a form for a new project. Zoho Survey also provides customizable templates, but I felt that Formstack's options were more extensive and easier to modify. If you need flexibility in form design, Formstack is the better choice.
Data Analytics
Formstack's data analytics tools provide valuable insights into form submissions, helping you make informed decisions. I appreciated the detailed reports and easy-to-understand metrics. Zoho Survey also offers data analytics, but I found Formstack's tools to be more comprehensive and user-friendly. If data analysis is a priority, Formstack is the superior option.
Mobile Responsiveness
Zoho Survey excels in mobile responsiveness, ensuring surveys look great on any device. I was impressed with how well my surveys adapted to different screen sizes. Formstack also offers mobile responsiveness, but Zoho Survey's performance in this area was slightly better. If mobile compatibility is crucial, Zoho Survey is the preferred choice.
Collaboration Tools
Zoho Survey provides robust collaboration tools that make it easy to work with team members on survey projects. I found the ability to share and edit surveys with colleagues particularly helpful. Formstack also offers collaboration features, but Zoho Survey's tools felt more intuitive and seamless. If teamwork is essential, Zoho Survey is the better option.
Automation Features
Formstack's automation features streamline repetitive tasks, saving you time and effort. I loved how I could automate form submissions and notifications, making my workflow more efficient. Zoho Survey also offers automation, but Formstack's capabilities were more advanced and customizable. If automation is a key requirement, Formstack is the top choice.
Survey Logic
Zoho Survey's survey logic features allow you to create dynamic surveys that adapt based on user responses. I found this feature incredibly useful for creating personalized survey experiences. Formstack also offers survey logic, but Zoho Survey's implementation was more flexible and powerful. If advanced survey logic is important, Zoho Survey is the superior choice.
Pricing Comparison of Formstack and Zoho Survey
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Formstack and Zoho Survey. This comparison will highlight the best option for your data collection needs.
Formstack Pricing Plans
- Store up to 1,000 submissions per form.
- Access to unlimited form views and submissions.
- Dynamic task assignment for efficient workflow.
- Custom branding to match your business identity.
- Integrate with existing systems seamlessly.
- Unlimited document senders for flexibility.
- 600 annual merges for document management.
- Custom branding for professional appearance.
- 10GB storage for extensive data management.
- 250 document merges and 100 document templates.
- Unlimited document signatures for flexibility.
- Advanced workflow features like step logic and group approvals.
- Eligible for single-sign on features for security.
- User-level permissions and account management.
- Maintain security and compliance requirements.
Zoho Survey Pricing Plans
- Access to over 250 survey templates for quick setup.
- Real-time responses to monitor survey results instantly.
- Export surveys and reports as PDFs for easy sharing.
- HTTPS encryption and password protection for security.
- Unlimited questions to gather detailed insights.
- Eventbrite, Slack, Shopify, and Zendesk integrations.
- Offline response collection for areas with no internet.
- Sentiment analysis to categorize feedback emotions.
- Zoho Sheet integration for advanced data analysis.
- SMS distribution for wider reach and engagement.
- Customizable reports with trend analysis and filtering.
- NPS, CSAT, and CES metrics for customer satisfaction.
- Multilingual surveys to reach a global audience.
- Piping logic for personalized survey experiences.
- Tableau and Google Sheets integration for data analysis.
- Custom script conditions for tailored survey actions.
- User management for secure data access and control.
- Department creation for organized data management.
- Single sign-on for simplified user authentication.
- Priority support and personalized training.
Our Rating Methodology
We thoroughly test each survey tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.
Formstack or Zoho Survey: Which One Matches Your Business Needs?
Choose Formstack If You Need ...
- Advanced automation features
If you need a tool with advanced automation features to streamline repetitive tasks and improve efficiency, Formstack is the ideal choice. Its automation capabilities allow you to focus on more important tasks and enhance overall productivity.
- Robust data analytics tools
If you require robust data analytics tools to gain valuable insights from form submissions, Formstack is the superior option. Its detailed reports and easy-to-understand metrics help you make informed decisions and optimize your data collection processes.
Choose Zoho Survey If You Need ...
- Excellent mobile responsiveness
If you prioritize excellent mobile responsiveness for surveys that look great on any device, Zoho Survey is the better choice. Its seamless mobile experience ensures your surveys reach a wider audience and provide a user-friendly experience.
- Intuitive collaboration tools
If you need intuitive collaboration tools to work effectively with team members on survey projects, Zoho Survey is the preferred option. Its collaboration features make it easy to share and edit surveys, enhancing teamwork and ensuring everyone is on the same page.
Frequently Asked Questions
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Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
