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EngageBay CRM vs Onpipeline (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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EngageBay CRM

EngageBay CRM offers a comprehensive suite of features for marketing, sales, and support. Its competitive pricing and excellent customer support make it a top choice for businesses looking to streamline their operations.

  • Comprehensive feature set
  • Excellent customer support
  • Competitive pricing
  • Steep learning curve
  • Interface can feel cluttered

Free plan?

Yes

Starting price

$11.04 per month per user
Good Value For Price
4.1

0

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Onpipeline

Onpipeline provides a user-friendly interface and strong sales management features. Its customizable workflows and automation options make it an excellent choice for businesses focused on sales processes.

  • User-friendly interface
  • Strong sales management
  • Customizable workflows
  • Limited functionality
  • Higher pricing

Free plan?

Yes

Starting price

$25 per month per user

What is EngageBay CRM?

EngageBay CRM is a comprehensive customer relationship management tool designed to streamline sales, marketing, and customer support processes. It offers a unified platform that helps businesses manage customer interactions, automate marketing campaigns, and track sales performance. With its intuitive interface and robust features, EngageBay CRM empowers businesses to enhance customer engagement, improve team collaboration, and drive revenue growth. Whether you're a small business or a growing enterprise, EngageBay CRM provides the tools you need to build strong customer relationships and achieve your business goals.

What is Onpipeline?

Onpipeline is a cloud-based CRM software that focuses on simplifying sales processes and improving team productivity. It offers a range of features, including contact management, sales pipeline tracking, and task automation, to help businesses manage their sales activities efficiently. Onpipeline's user-friendly interface and customizable workflows make it easy for sales teams to stay organized and close deals faster. Whether you're a small business or a large enterprise, Onpipeline provides the tools you need to streamline your sales operations and achieve your revenue targets.

Pros and Cons of EngageBay CRM vs Onpipeline

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Pros & Cons of EngageBay CRM

Comprehensive feature set
  • EngageBay CRM offers a wide range of features that cater to marketing, sales, and customer support needs. Its all-in-one platform allows businesses to manage multiple aspects of their operations seamlessly.
Excellent customer support
  • EngageBay CRM provides excellent customer support, with a dedicated team available to assist users with any issues or questions. Its support team is responsive and knowledgeable, ensuring a smooth user experience.
Competitive pricing
  • EngageBay CRM offers competitive pricing, making it an excellent choice for businesses looking for value. Its all-in-one platform provides marketing, sales, and support tools, ensuring you get the most bang for your buck.
Steep learning curve
  • EngageBay CRM has a slightly steeper learning curve due to its extensive feature set. While user-friendly, it may take some time for users to fully understand and utilize all its features.
Interface can feel cluttered
  • EngageBay CRM's interface can feel cluttered at times, especially for new users. Its extensive feature set may overwhelm users who are not familiar with CRM tools.
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Pros & Cons of Onpipeline

User-friendly interface
  • Onpipeline offers a user-friendly interface that allows users to quickly adapt and start managing their sales processes efficiently. Its intuitive design makes it easy to navigate and use.
Strong sales management
  • Onpipeline excels in sales management, providing robust features for tracking and managing sales pipelines. Its customizable workflows and automation features make it easy to track deals and close sales faster.
Customizable workflows
  • Onpipeline offers customizable workflows that allow users to tailor the tool to their specific needs. Its flexibility makes it easy to adapt to different sales processes and requirements.
Limited functionality
  • Onpipeline is more focused on sales management and may not offer the same level of functionality across different business areas. Its features are primarily geared towards sales processes.
Higher pricing
  • Onpipeline's pricing is slightly higher compared to other CRM tools, which may be a consideration for businesses with limited budgets. Its robust sales management features justify the price, but it may not be the most cost-effective option for all businesses.

EngageBay CRM vs Onpipeline: At A Glance

Decision FactorEngageBay CRMOnpipeline
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Good4.1
Customer Support
Excellent4.3
Good4.2
Security
Excellent4.4
Excellent4.3
Overall Rating
Excellent4.3
Good4.1

Value to Price

EngageBay CRM offers a comprehensive suite of features at a competitive price, making it an excellent choice for businesses looking for value. Its all-in-one platform provides marketing, sales, and support tools, ensuring you get the most bang for your buck. Onpipeline, while slightly more expensive, offers robust sales management features that justify its price. If you're looking for a cost-effective solution with a wide range of features, EngageBay CRM is the better choice.

Ease of Use

Onpipeline shines in terms of ease of use, with its intuitive interface and straightforward navigation. It allows users to quickly adapt and start managing their sales processes efficiently. EngageBay CRM, while user-friendly, has a slightly steeper learning curve due to its extensive feature set. If you prioritize ease of use and want a tool that's easy to get started with, Onpipeline is the better option.

Functionality

EngageBay CRM excels in functionality, offering a wide range of features that cater to marketing, sales, and customer support needs. Its all-in-one platform allows businesses to manage multiple aspects of their operations seamlessly. Onpipeline, while focused on sales management, offers robust features for tracking and managing sales pipelines. If you need a tool with extensive functionality across different business areas, EngageBay CRM is the better choice.

Scalability

EngageBay CRM is designed to scale with your business, offering flexible plans and features that grow with your needs. Its robust platform can accommodate businesses of all sizes, from small startups to large enterprises. Onpipeline, while scalable, is more focused on sales management and may not offer the same level of scalability across different business functions. If scalability is a priority, EngageBay CRM is the better option.

Integrations

Both EngageBay CRM and Onpipeline offer a range of integrations with popular third-party tools. EngageBay CRM provides seamless integration with marketing, sales, and support tools, allowing businesses to streamline their operations. Onpipeline, while offering integrations, is more focused on sales-related tools. If you need a tool with extensive integration options across different business functions, EngageBay CRM is the better choice.

Customer Support

EngageBay CRM offers excellent customer support, with a dedicated team available to assist users with any issues or questions. Its support team is responsive and knowledgeable, ensuring a smooth user experience. Onpipeline also provides reliable customer support, but EngageBay CRM's support team is more comprehensive and accessible. If customer support is a priority, EngageBay CRM is the better option.

Security

Both EngageBay CRM and Onpipeline prioritize security, offering robust measures to protect user data. EngageBay CRM provides advanced security features, including data encryption and regular security audits, ensuring your data is safe. Onpipeline also offers strong security measures, but EngageBay CRM's comprehensive approach makes it the better choice for businesses that prioritize security.

Overall Rating

EngageBay CRM receives a higher overall rating due to its comprehensive feature set, competitive pricing, and excellent customer support. It offers a well-rounded solution for businesses looking to manage their marketing, sales, and support operations. Onpipeline, while a strong contender, is more focused on sales management and may not offer the same level of functionality across different business areas. If you're looking for an all-in-one solution, EngageBay CRM is the better choice.

EngageBay CRM vs Onpipeline: A Detailed Breakdown of Key Features

FeaturesEngageBay CRMOnpipeline
Contact Management
Excellent4.5
Excellent4.3
Sales Pipeline Tracking
Excellent4.4
Excellent4.5
Email Marketing
Excellent4.6
Good4.2
Task Automation
Excellent4.3
Excellent4.4
Reporting and Analytics
Excellent4.5
Excellent4.3
Lead Scoring
Excellent4.4
Good4.2

Contact Management

EngageBay CRM excels in contact management, offering a comprehensive suite of tools to manage and organize customer information. Its intuitive interface allows you to easily track interactions and maintain detailed customer profiles. Onpipeline also offers robust contact management features, but EngageBay CRM's all-in-one platform provides a more seamless experience. If you need a tool with advanced contact management capabilities, EngageBay CRM is the better choice.

Sales Pipeline Tracking

Onpipeline shines in sales pipeline tracking, providing a user-friendly interface that allows you to visualize and manage your sales processes effectively. Its customizable workflows and automation features make it easy to track deals and close sales faster. EngageBay CRM also offers strong sales pipeline tracking features, but Onpipeline's focus on sales management gives it an edge. If you prioritize sales pipeline tracking, Onpipeline is the better option.

Email Marketing

EngageBay CRM offers powerful email marketing features, allowing you to create and automate personalized email campaigns. Its drag-and-drop editor and pre-designed templates make it easy to design professional emails. Onpipeline, while offering email marketing capabilities, is more focused on sales management. If email marketing is a priority, EngageBay CRM is the better choice.

Task Automation

Both EngageBay CRM and Onpipeline offer task automation features to streamline your workflows. EngageBay CRM provides a wide range of automation options, allowing you to automate repetitive tasks and focus on more important activities. Onpipeline also offers task automation, but EngageBay CRM's comprehensive platform provides more flexibility. If you need a tool with advanced task automation capabilities, EngageBay CRM is the better choice.

Reporting and Analytics

EngageBay CRM excels in reporting and analytics, offering a wide range of customizable reports and dashboards to track your business performance. Its advanced analytics tools provide valuable insights into your sales, marketing, and support activities. Onpipeline also offers reporting and analytics features, but EngageBay CRM's comprehensive platform provides more in-depth analysis. If you need a tool with advanced reporting and analytics capabilities, EngageBay CRM is the better choice.

Lead Scoring

EngageBay CRM offers robust lead scoring features, allowing you to prioritize and manage your leads effectively. Its customizable scoring criteria and automation options make it easy to identify high-potential leads. Onpipeline also offers lead scoring capabilities, but EngageBay CRM's comprehensive platform provides more flexibility. If lead scoring is a priority, EngageBay CRM is the better choice.

Pricing Comparison of EngageBay CRM and Onpipeline

We’ve compiled the pricing tables and highlighted the key features of both EngageBay CRM and Onpipeline to aid in your decision-making process. Let’s explore what each platform has to offer.

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EngageBay CRM Pricing Plans

Free
For Solopreneurs
$0

per user/month

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Free includes:
  • 1,000 Branded Emails per month for effective communication.
  • 360 degree contact view for detailed insights.
  • Tag Management for organized contact categorization.
  • Live Chat integration for real-time customer interaction.
Basic
For Basic Users
$11.04

per month per user

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Includes Free, plus:
  • 2,500 Branded Emails per month for broader outreach.
  • Predictive Lead Score to prioritize potential leads.
  • 15 Calling minutes for direct customer engagement.
  • Custom Deal Tracks for tailored sales processes.
Growth
For Startups
$42.49

per month per user

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Includes Basic, plus:
  • 20,000 Branded Emails per month for extensive campaigns.
  • Multi Currency support for global transactions.
  • 10 Automations/Workflows for streamlined operations.
  • 15 Nodes per automation/workflow for complex processes.
Pro
For Large Teams
$67.99

per month per user

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Includes Growth, plus:
  • 30,000 Branded Emails per month for maximum reach.
  • 25 Automations/Workflows for advanced automation.
  • 30 Nodes per automation/workflow for intricate setups.
  • Custom Reporting for detailed performance analysis.
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Onpipeline Pricing Plans

PIPELINE
For Small Businesses
$25

per month per user

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PIPELINE includes:
  • Multiple sales pipelines for better organization and tracking.
  • Ideal for beginners with easy-to-use interface.
  • Unlimited activities to keep track of all interactions.
  • No hidden fees, ensuring transparent pricing.
STANDARD
For Medium Enterprises
$39

per month per user

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Includes PIPELINE, plus:
  • Email and SMS integration for direct communication.
  • Automations to save time on repetitive tasks.
  • Web forms for easy data collection and management.
  • Recurring revenues feature for subscription-based businesses.
ADVANCED
For Large Enterprises
$58

per month per user

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Includes STANDARD, plus:
  • Sales goals tracking to monitor team performance.
  • Bulk emails and SMS for mass communication.
  • Automatic invoices to streamline billing processes.
  • Inventory module for managing stock and supplies.

Our Rating Methodology

We thoroughly test each CRM tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

EngageBay CRM or Onpipeline: Which One Matches Your Business Needs?

Choose EngageBay CRM If You Need ...

  • Comprehensive CRM solution

    If you are a business looking for a comprehensive CRM solution that offers a wide range of features for marketing, sales, and customer support, EngageBay CRM is the better choice. Its all-in-one platform provides the tools you need to manage multiple aspects of your operations seamlessly.

  • Cost-effective option

    If you are a business with a limited budget looking for a cost-effective CRM solution, EngageBay CRM is the better choice. Its competitive pricing and comprehensive feature set provide excellent value for money, making it an ideal option for businesses looking to maximize their investment.

Choose Onpipeline If You Need ...

  • Focus on sales management

    If you are a business focused on sales management and looking for a tool that offers strong sales pipeline tracking and customizable workflows, Onpipeline is the better choice. Its user-friendly interface and robust sales management features make it an excellent option for businesses looking to streamline their sales processes.

  • User-friendly interface

    If you are a business looking for a CRM tool with a user-friendly interface that is easy to navigate and use, Onpipeline is the better choice. Its intuitive design and straightforward navigation make it easy for users to get started and manage their sales processes efficiently.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.