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EngageBay CRM vs Brevo (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 09, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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EngageBay CRM

EngageBay CRM offers a comprehensive suite of CRM features, making it an excellent choice for businesses looking to streamline their sales and marketing efforts. Its affordable pricing and user-friendly interface make it a top choice.

  • Comprehensive CRM features.
  • Affordable pricing plans.
  • User-friendly interface.
  • Strong customer support.
  • Limited advanced automation.
  • Basic social media integration.

Free plan?

Yes

Starting price

$11.04 per month per user
Good Value For Price
4.1

0

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Brevo

Brevo excels in email marketing and automation, providing powerful tools for businesses looking to enhance their marketing strategy. Its advanced features and seamless integrations make it a versatile choice.

  • Advanced email marketing.
  • Powerful automation tools.
  • Detailed analytics.
  • Seamless integrations.
  • Higher pricing plans.
  • Limited CRM capabilities.

Free plan?

Yes

Starting price

$8.08 per month

What is EngageBay CRM?

EngageBay CRM is a comprehensive customer relationship management tool designed to streamline sales, marketing, and customer support processes. It offers a unified platform that helps businesses manage customer interactions, automate marketing campaigns, and track sales performance. With its intuitive interface and robust features, EngageBay CRM empowers businesses to enhance customer engagement, improve sales efficiency, and drive growth. Whether you're a small business or a growing enterprise, EngageBay CRM provides the tools you need to build strong customer relationships and achieve your business goals.

What is Brevo?

Brevo is a versatile marketing automation platform that helps businesses streamline their communication and marketing efforts. It offers a range of features, including email marketing, SMS campaigns, and CRM capabilities, to help businesses connect with their audience effectively. With Brevo, you can automate your marketing workflows, segment your audience, and track campaign performance, all from a single platform. Whether you're a small business or a large enterprise, Brevo provides the tools you need to enhance your marketing strategy and drive customer engagement.

Pros and Cons of EngageBay CRM vs Brevo

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Pros & Cons of EngageBay CRM

Comprehensive CRM features
  • EngageBay CRM offers a wide range of CRM features, including contact management, lead scoring, and sales automation. These features help businesses manage customer interactions and improve sales efficiency.
Affordable pricing plans
  • EngageBay CRM provides competitive pricing plans that cater to businesses of all sizes. Its affordable pricing makes it an attractive option for small businesses and startups looking for a cost-effective CRM solution.
User-friendly interface
  • EngageBay CRM features an intuitive and user-friendly interface that makes it easy for users to navigate and manage their tasks. Its simple design ensures a smooth user experience.
Strong customer support
  • EngageBay CRM is known for its responsive customer support, offering assistance through various channels, including live chat and email. Users can rely on timely help when needed.
Limited advanced automation
  • While EngageBay CRM offers marketing automation features, it may not be as advanced as some other tools. Businesses looking for sophisticated automation workflows may find it lacking.
Basic social media integration
  • EngageBay CRM provides basic social media integration, which may not be sufficient for businesses with extensive social media marketing needs. Users may need to rely on third-party tools for advanced social media management.
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Pros & Cons of Brevo

Advanced email marketing
  • Brevo excels in email marketing with its advanced automation capabilities and detailed analytics. Its powerful tools help businesses create, send, and track email campaigns effectively.
Powerful automation tools
  • Brevo offers powerful automation tools that streamline marketing efforts and enhance customer engagement. Its advanced workflows and segmentation options provide a sophisticated approach to marketing automation.
Detailed analytics
  • Brevo provides detailed analytics and reporting features that help businesses track and measure their marketing performance. Its insights into email campaigns and automation workflows are invaluable for data-driven decision-making.
Seamless integrations
  • Brevo offers seamless integrations with various marketing and CRM tools, making it a versatile choice for businesses with diverse needs. Its integration options ensure a smooth workflow across different platforms.
Higher pricing plans
  • Brevo's pricing plans may be higher compared to some other tools, which could be a consideration for budget-conscious businesses. Its advanced features, however, justify the cost for those who need them.
Limited CRM capabilities
  • While Brevo offers CRM features, its focus is more on marketing automation. Businesses looking for comprehensive CRM capabilities may find it lacking in this area.

EngageBay CRM vs Brevo: At A Glance

Decision FactorEngageBay CRMBrevo
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Excellent4.3
Customer Support
Excellent4.3
Good4.2
Security
Good4.1
Good4.0
Overall Rating
Excellent4.3
Good4.1

Value to Price

EngageBay CRM offers a comprehensive suite of features at a competitive price, making it an excellent choice for businesses looking for value. Its all-in-one platform provides tools for sales, marketing, and customer support, ensuring you get the most out of your investment. Brevo, while slightly more expensive, offers robust marketing automation features that justify its price. If you're looking for a cost-effective solution with a wide range of features, EngageBay CRM is the better choice.

Ease of Use

Both EngageBay CRM and Brevo are designed with user-friendliness in mind. EngageBay CRM offers an intuitive interface that makes it easy for users to navigate and manage their tasks. Brevo, on the other hand, provides a slightly more streamlined experience, making it ideal for users who prioritize ease of use. If you value a straightforward and easy-to-navigate platform, Brevo might be the better option for you.

Functionality

EngageBay CRM excels in providing a wide range of functionalities, including CRM, marketing automation, and customer support tools. This makes it a versatile choice for businesses looking to manage multiple aspects of their operations from a single platform. Brevo, while focused more on marketing automation, offers powerful tools for email marketing and SMS campaigns. If you need a comprehensive solution with diverse functionalities, EngageBay CRM is the better option.

Scalability

EngageBay CRM is designed to grow with your business, offering scalable solutions that can accommodate increasing demands. Its flexible pricing plans and robust features make it suitable for businesses of all sizes. Brevo also offers scalability, particularly for businesses looking to expand their marketing efforts. If you're planning for growth and need a scalable solution, EngageBay CRM is the better choice.

Integrations

Both EngageBay CRM and Brevo offer a range of integrations with popular third-party applications. EngageBay CRM provides seamless integration with tools like Zapier, Mailchimp, and more, allowing you to connect your existing systems effortlessly. Brevo also offers integrations with various marketing and CRM tools, making it a versatile choice for businesses with diverse needs. If you require extensive integration options, both tools are equally capable.

Customer Support

EngageBay CRM is known for its responsive customer support, offering assistance through various channels, including live chat and email. Brevo also provides reliable customer support, ensuring users receive timely help when needed. If customer support is a priority for you, both EngageBay CRM and Brevo offer excellent support services.

Security

Security is a critical consideration for any software, and both EngageBay CRM and Brevo prioritize data protection. EngageBay CRM implements robust security measures to safeguard user data, while Brevo also ensures data security through encryption and compliance with industry standards. If security is a top concern, both tools offer reliable protection for your data.

Overall Rating

EngageBay CRM and Brevo both offer strong overall performance, with EngageBay CRM slightly edging out due to its comprehensive feature set and competitive pricing. Brevo, while slightly behind, excels in marketing automation and ease of use. If you're looking for an all-in-one solution with a strong overall rating, EngageBay CRM is the better choice.

EngageBay CRM vs Brevo: A Detailed Breakdown of Key Features

FeaturesEngageBay CRMBrevo
Email Marketing
Excellent4.4
Excellent4.5
CRM Capabilities
Excellent4.5
Good4.2
Marketing Automation
Excellent4.3
Excellent4.4
Lead Management
Excellent4.4
Excellent4.3
Social Media Integration
Excellent4.3
Good4.2
Analytics and Reporting
Good4.2
Excellent4.3

Email Marketing

EngageBay CRM offers a robust email marketing feature that allows you to create, send, and track email campaigns with ease. Its intuitive drag-and-drop editor and customizable templates make it easy to design professional-looking emails. Brevo, on the other hand, excels in email marketing with its advanced automation capabilities and detailed analytics. If you're looking for a tool with powerful email marketing features, Brevo might be the better choice for you.

CRM Capabilities

EngageBay CRM provides comprehensive CRM capabilities, allowing you to manage customer interactions, track leads, and automate sales processes. Its user-friendly interface and customizable workflows make it a versatile choice for businesses of all sizes. Brevo, while offering CRM features, focuses more on marketing automation. If you need a tool with strong CRM capabilities, EngageBay CRM is the better option.

Marketing Automation

Both EngageBay CRM and Brevo offer marketing automation features that help streamline your marketing efforts. EngageBay CRM provides a range of automation tools, including email sequences and lead scoring, to enhance your marketing strategy. Brevo, with its advanced automation workflows and segmentation options, offers a more sophisticated approach to marketing automation. If you prioritize advanced marketing automation, Brevo is the better choice.

Lead Management

EngageBay CRM excels in lead management, offering tools to capture, nurture, and convert leads effectively. Its lead scoring and segmentation features help you prioritize and target the right leads. Brevo also provides lead management capabilities, but its focus is more on marketing automation. If lead management is a priority for you, EngageBay CRM is the better option.

Social Media Integration

EngageBay CRM offers social media integration, allowing you to connect your social media accounts and manage your social media presence from a single platform. Brevo also provides social media integration, but its focus is more on email marketing and automation. If you need a tool with strong social media integration, EngageBay CRM is the better choice.

Analytics and Reporting

Both EngageBay CRM and Brevo offer analytics and reporting features to help you track and measure your marketing performance. EngageBay CRM provides detailed reports and insights into your sales and marketing activities, while Brevo offers advanced analytics for email campaigns and automation workflows. If you need a tool with comprehensive analytics and reporting, both tools are equally capable.

Pricing Comparison of EngageBay CRM and Brevo

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of EngageBay CRM and Brevo. This comparison will highlight the best option for managing your customer relationships and marketing efforts.

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EngageBay CRM Pricing Plans

Free
For Solopreneurs
$0

per user/month

Get Startedright_arrow
Free includes:
  • 1,000 Branded Emails per month for effective communication.
  • 360 degree contact view for detailed insights.
  • Tag Management for organized contact categorization.
  • Live Chat integration for real-time customer interaction.
Basic
For Basic Users
$11.04

per month per user

Try For Freeright_arrow
Includes Free, plus:
  • 2,500 Branded Emails per month for broader outreach.
  • Predictive Lead Score to prioritize potential leads.
  • 15 Calling minutes for direct customer engagement.
  • Custom Deal Tracks for tailored sales processes.
Growth
For Startups
$42.49

per month per user

Try For Freeright_arrow
Includes Basic, plus:
  • 20,000 Branded Emails per month for extensive campaigns.
  • Multi Currency support for global transactions.
  • 10 Automations/Workflows for streamlined operations.
  • 15 Nodes per automation/workflow for complex processes.
Pro
For Large Teams
$67.99

per month per user

Try For Freeright_arrow
Includes Growth, plus:
  • 30,000 Branded Emails per month for maximum reach.
  • 25 Automations/Workflows for advanced automation.
  • 30 Nodes per automation/workflow for intricate setups.
  • Custom Reporting for detailed performance analysis.
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Brevo Pricing Plans

Free
For Small Startups
$0

per month

Get Startedright_arrow
Free includes:
  • Access customizable email templates for personalized communication.
  • Utilize drag & drop editor for easy email creation.
  • Conduct SMS & WhatsApp campaigns for broader reach.
  • Integrate transactional emails via API, SMTP, and Webhooks.
Starter
For Growing Businesses
$8.08

per month

Try For Freeright_arrow
Includes Free, plus:
  • Remove Brevo logo with an add-on for professional branding.
  • Access basic reporting and analytics for performance insights.
  • Receive 24/7 email support for continuous assistance.
  • Ideal for growing businesses needing more email capacity.
Business
For Marketing Managers
$16.17

per month

Try For Freeright_arrow
Includes Starter, plus:
  • Utilize predictive sending AI for optimal email timing.
  • Create landing pages to capture leads effectively.
  • Conduct A/B testing for data-driven decision making.
  • Access advanced statistics for in-depth analysis.
Enterprise
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Business, plus:
  • Utilize sub-account management for team collaboration.
  • Access advanced integrations for seamless workflows.
  • Receive personalized support for tailored solutions.
  • Benefit from enterprise-grade security for data protection.

Our Rating Methodology

We rigorously evaluate each CRM tool, focusing on key factors like functionality, ease of use, and customer support. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

EngageBay CRM or Brevo: Which One Matches Your Business Needs?

Choose EngageBay CRM If You Need ...

  • Comprehensive CRM solution

    If you need a comprehensive CRM solution that offers a wide range of features, including contact management, lead scoring, and sales automation, EngageBay CRM is the better choice. Its user-friendly interface and affordable pricing make it an attractive option for businesses of all sizes.

  • Cost-effective marketing tool

    If you're looking for a cost-effective marketing tool that provides robust email marketing and automation features, EngageBay CRM is the better option. Its competitive pricing plans and comprehensive feature set make it a top choice for small businesses and startups.

Choose Brevo If You Need ...

  • Advanced email marketing

    If you need advanced email marketing capabilities with powerful automation tools and detailed analytics, Brevo is the better choice. Its sophisticated features and seamless integrations make it a versatile option for businesses looking to enhance their marketing strategy.

  • Sophisticated automation workflows

    If you prioritize sophisticated automation workflows and segmentation options, Brevo is the better choice. Its advanced marketing automation features provide a more sophisticated approach to customer engagement and campaign management.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.