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Dialpad Pricing & Plans (2024 Guide)

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Author

Martin Lunendonk

Last Update

Nov 13, 2024

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4.5

0

Excellent Value For Price
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Dialpad

Dialpad offers a comprehensive communication solution with seamless integration and reliable call quality. Its user-friendly interface makes it a top choice for businesses looking to enhance collaboration without the hassle of complex setups.

  • Seamless integration with other tools.
  • User-friendly interface and setup.
  • Reliable call quality and features.
  • Limited customization options.
  • Advanced features can be costly.

Free plan?

Yes

Starting price

$15 per month per user

What is Dialpad?

Dialpad is a cloud-based communication platform that integrates voice, video, and messaging into one seamless experience. It offers businesses a unified solution to enhance collaboration and productivity. With flexible pricing plans, Dialpad ensures that companies of all sizes can access powerful communication tools without overspending.

How Much Does Dialpad Cost?

Dialpad offers a variety of pricing plans to cater to different business needs, from small startups to large enterprises. Below is a detailed breakdown of Dialpad’s plans, highlighting their key features and benefits.

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Dialpad Pricing Plans

Standard
For Small Businesses
$15

per month per user

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Standard includes:
  • Unlimited Ai Meetings for up to 10 participants.
  • SMS, MMS & team messaging for seamless communication.
  • Ai-powered call & voicemail transcriptions for easy access.
  • Google Workspace & Microsoft 365 integrations for productivity.
Pro
For Medium Businesses
$25

per month per user

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Includes Standard, plus:
  • CRM integrations with Salesforce, Zendesk, HubSpot, Zoho & more.
  • Microsoft Teams integration for enhanced collaboration.
  • Multiple phone numbers per account for flexibility.
  • Global SMS capabilities for international reach.
Enterprise
For Large Enterprises
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Includes Pro, plus:
  • Unlimited office locations for global operations.
  • Unlimited ring groups for efficient call management.
  • Dial-by-extension for easy internal communication.
  • Integrations with leading SSO providers for security.

Dialpad Pricing Plans in Detail

Standard

The Standard plan offers a comprehensive communication solution with unlimited calling, Ai Meetings, and messaging capabilities. It integrates seamlessly with Google Workspace and Microsoft 365, providing real-time analytics and reporting. Ideal for small businesses looking for a cost-effective communication tool.

Pro

The Pro plan builds on the Standard plan by adding 24/7 live agent support and CRM integrations, making it perfect for medium businesses. It also offers Microsoft Teams integration, multiple phone numbers, and global SMS capabilities, enhancing communication and collaboration.

Enterprise

The Enterprise plan is designed for large enterprises, offering 99.9% uptime, unlimited office locations, and ring groups. It includes advanced features like dial-by-extension and SSO integrations, ensuring secure and efficient communication across the organization.

Top Dialpad Features

Voice and Video Integration

Imagine having all your communication needs met in one place. With Dialpad, you can seamlessly switch between voice and video calls, making it easier to connect with your team or clients. I found this feature incredibly useful when I needed to quickly escalate a chat to a video call without any hassle. You’ll appreciate how it simplifies communication, saving you time and effort.

AI-Powered Transcriptions

Have you ever missed an important detail during a call? Dialpad’s AI-powered transcriptions ensure you never miss a thing. I was amazed at how accurately it captured conversations, allowing me to focus on the discussion rather than taking notes. You’ll find this feature invaluable for keeping track of key points and action items.

Seamless Integrations

Dialpad integrates effortlessly with tools you already use, like Google Workspace and Microsoft 365. I loved how it streamlined my workflow, reducing the need to switch between apps. You’ll enjoy the convenience of having everything connected, enhancing your productivity and making your day-to-day tasks more manageable.

Call Analytics

Understanding call performance is crucial for any business. Dialpad’s call analytics provide insights into call quality and team performance. I found it helpful in identifying areas for improvement and optimizing our communication strategy. You’ll benefit from the data-driven approach, enabling you to make informed decisions and enhance your team’s efficiency.

Mobile App

Staying connected on the go is essential, and Dialpad’s mobile app delivers just that. I appreciated the flexibility it offered, allowing me to join meetings and make calls from anywhere. You’ll love the freedom it provides, ensuring you’re always in touch, whether you’re at the office or on the move.

Who Is Dialpad Best For?

Dialpad is perfect for medium-sized businesses seeking to enhance their communication and collaboration capabilities. With features like voice, video, and messaging integration, it streamlines operations and boosts productivity, making it an ideal choice for teams looking to stay connected and efficient.

  • Great for remote teams.

    Dialpad is ideal for remote teams needing reliable communication tools. Its cloud-based platform ensures seamless connectivity, allowing team members to collaborate effectively from anywhere. With features like video conferencing and messaging, it keeps everyone on the same page, making it a strong choice for distributed teams.

  • Perfect for growing businesses.

    As businesses expand, Dialpad grows with them. It offers scalable solutions that adapt to increasing communication needs, making it a great fit for companies looking to enhance their operations without outgrowing their tools. Its flexibility and robust features support business growth and efficiency.

  • Ideal for tech-savvy teams.

    Dialpad caters to tech-savvy teams that require advanced communication features. Its integration capabilities and innovative tools make it a preferred choice for teams that thrive on technology-driven solutions. With Dialpad, tech-focused teams can leverage cutting-edge communication tools to stay ahead.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.