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Close vs Redtail CRM (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Close

Close offers advanced sales automation and comprehensive pipeline management, making it a top choice for sales teams looking to boost productivity and efficiency.

  • Advanced sales automation features
  • Comprehensive pipeline management
  • Seamless integrations with other tools
  • Steep learning curve for beginners
  • Limited industry-specific features

Free plan?

Yes

Starting price

$49 per month per user
Good Value For Price
4.1

0

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Redtail CRM

Redtail CRM provides a user-friendly interface and excellent customer support, tailored specifically for financial advisors to enhance client relationships and operational efficiency.

  • User-friendly interface
  • Excellent customer support
  • Tailored for financial advisors
  • Limited predictive dialing features
  • Higher cost for advanced features

Free plan?

Yes

Starting price

$39 per month per user

What is Close?

Close is a powerful CRM tool designed to help sales teams close more deals. It offers features like email automation, predictive dialing, and pipeline management, making it a comprehensive solution for sales professionals. With Close, you can streamline your sales process, improve communication with clients, and ultimately boost your sales performance. It's particularly beneficial for small to medium-sized businesses looking to enhance their sales operations.

What is Redtail CRM?

Redtail CRM is a customer relationship management software tailored for financial advisors. It helps manage client relationships, track interactions, and streamline workflows. With features like contact management, task automation, and reporting, Redtail CRM simplifies the daily operations of financial professionals. It is an ideal choice for those in the financial industry seeking to improve client engagement and operational efficiency.

Pros and Cons of Close vs Redtail CRM

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Pros & Cons of Close

Advanced sales automation
  • Close offers advanced sales automation features that streamline the sales process, allowing teams to focus on closing deals rather than administrative tasks. This can significantly boost productivity and efficiency.
Comprehensive pipeline management
  • With Close, you get a comprehensive pipeline management system that provides a clear overview of your sales process. This helps in tracking deals and identifying bottlenecks, ensuring a smooth sales operation.
Seamless integrations
  • Close integrates seamlessly with a wide range of tools, enhancing its functionality and making it a versatile choice for sales teams. This allows for a more connected and efficient workflow.
Steep learning curve
  • Close can have a steep learning curve for beginners, especially those new to CRM systems. It may take some time to fully understand and utilize all its features effectively.
Limited industry-specific features
  • While Close offers a robust set of features, it lacks industry-specific functionalities that some businesses might require. This can be a limitation for those in niche markets.
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Pros & Cons of Redtail CRM

User-friendly interface
  • Redtail CRM is known for its user-friendly interface, making it easy for financial advisors to manage client relationships without a steep learning curve. This enhances user experience and efficiency.
Excellent customer support
  • Redtail CRM offers excellent customer support, providing quick and helpful assistance to users. This is particularly beneficial for financial advisors who need reliable support.
Tailored for financial advisors
  • Redtail CRM is specifically tailored for financial advisors, offering features that cater to their unique needs. This makes it an ideal choice for those in the financial industry.
Limited predictive dialing
  • Redtail CRM lacks predictive dialing features, which can be a drawback for sales teams looking to reach more leads efficiently. This limits its functionality for certain sales strategies.
Higher cost for advanced features
  • While Redtail CRM offers a range of features, accessing advanced functionalities can come at a higher cost. This may not be ideal for businesses with budget constraints.

Close vs Redtail CRM: At A Glance

Decision FactorCloseRedtail CRM
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Good4.1
Customer Support
Good4.1
Excellent4.3
Security
Excellent4.3
Good4.2
Overall Rating
Excellent4.3
Good4.1

Value to Price

Close offers a robust set of features at a competitive price, making it a great value for sales teams. Its automation capabilities and intuitive interface justify its cost. Redtail CRM, while slightly more expensive, provides specialized features for financial advisors, offering good value for those in the financial sector. If you're in sales, Close might be the better choice for its cost-effectiveness.

Ease of Use

Redtail CRM is known for its user-friendly interface, making it easy for financial advisors to manage client relationships without a steep learning curve. Close, while also user-friendly, requires a bit more time to master due to its extensive features. If ease of use is your priority, Redtail CRM might be the better option.

Functionality

Close excels in functionality with its advanced sales automation and communication tools, making it ideal for sales teams. Redtail CRM offers specialized functionalities tailored for financial advisors, such as client management and reporting. If you need comprehensive sales tools, Close is the better choice.

Scalability

Close is designed to scale with your business, offering features that grow with your sales team. Redtail CRM also scales well, particularly for financial firms expanding their client base. If you're planning for growth, both tools offer scalability, but Close might have a slight edge for sales teams.

Integrations

Close integrates seamlessly with a wide range of tools, enhancing its functionality and making it a versatile choice for sales teams. Redtail CRM offers integrations specific to the financial industry, which can be limiting for other sectors. If you need broad integration options, Close is the better choice.

Customer Support

Redtail CRM is praised for its responsive customer support, which is crucial for financial advisors needing quick assistance. Close also offers solid support, but Redtail CRM's industry-specific expertise gives it an edge. If customer support is a priority, Redtail CRM might be the better option.

Security

Both Close and Redtail CRM prioritize security, offering robust measures to protect client data. Close provides strong encryption and regular updates, while Redtail CRM offers additional compliance features for financial advisors. If security is a top concern, both tools are reliable, but Redtail CRM might offer more peace of mind for financial professionals.

Overall Rating

Close scores slightly higher overall due to its comprehensive features and value for sales teams. Redtail CRM is a strong contender, particularly for financial advisors, but Close's versatility and functionality give it a slight edge. If you're in sales, Close might be the better choice.

Close vs Redtail CRM: A Detailed Breakdown of Key Features

FeaturesCloseRedtail CRM
Email Automation
Excellent4.5
Good4.0
Pipeline Management
Excellent4.4
Good4.1
Predictive Dialing
Excellent4.3
Good3.9
Contact Management
Good4.2
Excellent4.5
Task Automation
Excellent4.3
Excellent4.4
Reporting
Good4.1
Excellent4.3

Email Automation

Close offers advanced email automation features that allow you to streamline your communication with clients. You can set up automated follow-ups and reminders, ensuring no lead falls through the cracks. Redtail CRM also provides email automation, but it's more tailored to financial advisors, focusing on compliance and client engagement. If you're in sales and need robust email automation, Close is the better choice.

Pipeline Management

Close excels in pipeline management, offering a visual and intuitive interface that helps sales teams track their deals effectively. Redtail CRM provides pipeline management as well, but it's more suited for financial advisors managing client portfolios. If you're looking for comprehensive pipeline management, Close is the better option for sales teams.

Predictive Dialing

Close's predictive dialing feature is a game-changer for sales teams, allowing them to reach more leads in less time. Redtail CRM does not offer predictive dialing, focusing instead on client relationship management. If predictive dialing is crucial for your sales strategy, Close is the clear winner.

Contact Management

Redtail CRM shines in contact management, offering features specifically designed for financial advisors to manage client relationships. Close also provides contact management, but it's more general in nature. If you're a financial advisor, Redtail CRM is the better choice for contact management.

Task Automation

Both Close and Redtail CRM offer task automation, helping users streamline their workflows. Close focuses on sales tasks, while Redtail CRM is tailored for financial advisors. If task automation is a priority, both tools are excellent, but Close might be better for sales teams.

Reporting

Redtail CRM offers robust reporting features, providing insights into client interactions and financial performance. Close also provides reporting, but it's more focused on sales metrics. If detailed reporting is essential, Redtail CRM might be the better choice for financial advisors.

Pricing Comparison of Close and Redtail CRM

We’ve compiled the pricing tables and highlighted the key features of both Close and Redtail CRM to aid in your decision-making process. Let’s explore what each platform has to offer.

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Close Pricing Plans

Startup
For Small Businesses
$59

per month per user

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Startup includes:
  • Built-in calling, texting, and email solutions for seamless communication.
  • Centralized inbox view to prioritize tasks effectively.
  • Pipeline reporting to monitor and manage deal funnels.
  • Data import and export for easy data management.
Professional
For Growing Teams
$109

per month per user

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Includes Startup, plus:
  • Create multiple pipeline views for better deal tracking.
  • Launch custom activities to track unique sales steps.
  • Store call recordings for up to 30 days.
  • Enhanced collaboration tools for team efficiency.
Enterprise
For Large Enterprises
$149

per month per user

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Includes Professional, plus:
  • Predictive dialer for faster lead calling.
  • Enhanced customization with custom objects and reports.
  • Manage visibility settings to keep teams focused.
  • Advanced collaboration tools for large teams.
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Redtail CRM Pricing Plans

Launch
For small businesses
$39

per month per user

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Launch includes:
  • User-friendly interface designed for ease of use and efficiency.
  • Secure data storage ensuring client information is protected.
  • Customizable dashboards to tailor the CRM to your needs.
  • Integration capabilities with other tools for seamless workflow.
Growth
For growing businesses
$59

per month per user

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Includes Launch, plus:
  • Redtail Imaging for efficient document management.
  • Redtail Speak for secure client communication.
  • Unlimited user access for team collaboration.
  • Advanced reporting tools for data-driven decisions.
Enterprise
For large enterprises
Contact sales
Request Pricingright_arrow
Includes Growth, plus:
  • Endless options available for scalability and flexibility.
  • Dedicated support for seamless implementation and use.
  • Advanced security features for enterprise-level protection.
  • Integration with Orion Wealth Management for streamlined operations.

Our Rating Methodology

We rigorously evaluate each CRM tool, focusing on key factors like functionality, ease of use, and customer support. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations are reliable. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Close or Redtail CRM: Which One Matches Your Business Needs?

Choose Close If You Need ...

  • Advanced sales automation

    If you are a sales team looking for a CRM with advanced sales automation features, Close is the ideal choice. Its automation capabilities streamline the sales process, allowing you to focus on closing deals.

  • Comprehensive pipeline management

    If you need a CRM with comprehensive pipeline management, Close is the better option. Its visual interface and tracking features help you manage your sales process effectively, ensuring no deal is overlooked.

Choose Redtail CRM If You Need ...

  • User-friendly interface

    If you are a financial advisor seeking a CRM with a user-friendly interface, Redtail CRM is the perfect choice. Its intuitive design makes it easy to manage client relationships without a steep learning curve.

  • Tailored for financial advisors

    If you need a CRM specifically tailored for financial advisors, Redtail CRM is the ideal option. Its features cater to the unique needs of financial professionals, enhancing client engagement and operational efficiency.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.