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Capsule CRM vs Onpipeline (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Capsule CRM

Capsule CRM offers a comprehensive contact management system and flexible sales pipeline, making it an ideal choice for businesses looking to enhance their customer relationships and drive growth.

  • Comprehensive contact management system
  • Flexible sales pipeline
  • Robust analytics tools
  • Limited task automation features
  • Dashboards less customizable

Free plan?

Yes

Starting price

$18 per month per user
Good Value For Price
4.1

0

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Onpipeline

Onpipeline provides advanced task automation and highly customizable dashboards, offering an affordable CRM solution that boosts productivity and streamlines sales processes.

  • Advanced task automation
  • Highly customizable dashboards
  • Affordable pricing
  • Less comprehensive contact management
  • Limited sales pipeline flexibility

Free plan?

Yes

Starting price

$25 per month per user

What is Capsule CRM?

Capsule CRM is a robust customer relationship management tool designed to help businesses manage their customer interactions efficiently. It offers a user-friendly interface that allows you to track sales opportunities, manage contacts, and organize tasks seamlessly. With its powerful integration capabilities, Capsule CRM ensures that you can connect with other essential business tools, making your daily operations smoother. Whether you're a small business owner or part of a larger team, Capsule CRM provides the flexibility and functionality needed to enhance your customer relationships and drive growth.

What is Onpipeline?

Onpipeline is a comprehensive sales CRM platform that streamlines the sales process for businesses of all sizes. It offers a range of features, including contact management, sales pipeline tracking, and task automation, to help sales teams stay organized and efficient. Onpipeline's intuitive interface and customizable dashboards make it easy for users to tailor the platform to their specific needs. By providing real-time insights and analytics, Onpipeline empowers sales professionals to make informed decisions and close deals faster, ultimately boosting productivity and revenue.

Pros and Cons of Capsule CRM vs Onpipeline

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Pros & Cons of Capsule CRM

Comprehensive contact management
  • Capsule CRM offers a comprehensive contact management system that allows you to organize and track customer interactions effortlessly. Its intuitive interface makes it easy to manage contacts, ensuring that you can access important information quickly.
Flexible sales pipeline
  • Capsule CRM provides a flexible sales pipeline feature that helps you track and manage sales opportunities effectively. Its customizable pipeline stages allow you to tailor the system to your specific sales process.
Robust analytics tools
  • Capsule CRM offers robust analytics tools that provide valuable insights into your sales performance. Its comprehensive reports help you identify trends and make data-driven decisions.
Limited task automation features
  • Capsule CRM's task automation features are somewhat limited compared to other CRM tools. While it offers basic automation capabilities, it may not be sufficient for businesses with more complex automation needs.
Dashboards less customizable
  • Capsule CRM's dashboards are less customizable compared to some other CRM platforms. While it offers basic customization options, it may not provide the level of flexibility that some users require.
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Pros & Cons of Onpipeline

Advanced task automation
  • Onpipeline shines in task automation, offering a range of features that streamline repetitive tasks and improve efficiency. Its automation capabilities allow you to focus on more strategic activities.
Highly customizable dashboards
  • Onpipeline offers highly customizable dashboards that allow you to tailor the platform to your specific needs. Its intuitive interface makes it easy to create and modify dashboards, providing a personalized experience.
Affordable pricing
  • Onpipeline offers affordable pricing plans that make it accessible to businesses of all sizes. Its competitive pricing structure provides excellent value for the features it offers.
Less comprehensive contact management
  • Onpipeline's contact management features are less comprehensive compared to some other CRM tools. While it offers basic contact management capabilities, it may not be sufficient for businesses with more complex needs.
Limited sales pipeline flexibility
  • Onpipeline's sales pipeline feature is less flexible compared to some other CRM platforms. While it offers basic pipeline management capabilities, it may not provide the level of customization that some users require.

Capsule CRM vs Onpipeline: At A Glance

Decision FactorCapsule CRMOnpipeline
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Good4.1
Customer Support
Good4.1
Good4.0
Security
Excellent4.3
Good4.2
Overall Rating
Excellent4.3
Good4.1

Value to Price

Capsule CRM offers excellent value for its price, providing a comprehensive set of features that cater to businesses of all sizes. Its pricing structure is competitive, making it an attractive option for those looking to maximize their investment. Onpipeline, while slightly more affordable, offers a robust feature set that justifies its cost. If you're seeking a balance between cost and functionality, Capsule CRM might be the better choice.

Ease of Use

Both Capsule CRM and Onpipeline are designed with user-friendliness in mind. Capsule CRM's intuitive interface makes it easy for users to navigate and manage their customer relationships effectively. Onpipeline, on the other hand, offers a slightly more streamlined experience, which may appeal to those who prioritize simplicity. If ease of use is your top priority, Onpipeline could be the better option.

Functionality

Capsule CRM excels in functionality, offering a wide range of features that cater to various business needs. Its robust integration capabilities and customizable workflows make it a versatile tool for managing customer relationships. Onpipeline also provides a solid set of features, but it may not be as comprehensive as Capsule CRM. If you require a tool with extensive functionality, Capsule CRM is likely the better choice.

Scalability

Capsule CRM is designed to grow with your business, offering scalable solutions that can accommodate increasing demands. Its flexible pricing plans and robust feature set make it an ideal choice for businesses looking to expand. Onpipeline also offers scalability, but it may not be as adaptable as Capsule CRM. If scalability is a key consideration, Capsule CRM is the better option.

Integrations

Capsule CRM offers a wide range of integrations with popular business tools, making it easy to connect and streamline your operations. Onpipeline also provides integration options, but they may not be as extensive as those offered by Capsule CRM. If seamless integration with other tools is important to you, Capsule CRM is the better choice.

Customer Support

Capsule CRM provides reliable customer support, ensuring that users have access to assistance when needed. Onpipeline also offers customer support, but it may not be as comprehensive as Capsule CRM's offerings. If having access to robust customer support is a priority, Capsule CRM is the better option.

Security

Both Capsule CRM and Onpipeline prioritize security, implementing measures to protect user data and ensure privacy. Capsule CRM's security features are robust, providing peace of mind for users. Onpipeline also offers strong security measures, but Capsule CRM may have a slight edge in this area. If security is a top concern, Capsule CRM is the better choice.

Overall Rating

Capsule CRM receives a higher overall rating due to its comprehensive feature set, scalability, and robust customer support. Onpipeline, while slightly lower in rating, still offers a solid CRM solution with a focus on ease of use and affordability. If you're looking for a well-rounded CRM tool, Capsule CRM is the better option.

Capsule CRM vs Onpipeline: A Detailed Breakdown of Key Features

FeaturesCapsule CRMOnpipeline
Contact Management
Excellent4.5
Excellent4.3
Sales Pipeline
Excellent4.4
Good4.2
Task Automation
Excellent4.3
Excellent4.4
Customizable Dashboards
Good4.2
Excellent4.3
Real-time Insights
Excellent4.3
Good4.2
Analytics
Excellent4.4
Excellent4.3

Contact Management

Capsule CRM excels in contact management, offering a comprehensive system that allows you to organize and track customer interactions effortlessly. Its intuitive interface makes it easy to manage contacts, ensuring that you can access important information quickly. Onpipeline also provides robust contact management features, but Capsule CRM's system is slightly more advanced. If you prioritize efficient contact management, Capsule CRM is the better choice.

Sales Pipeline

Capsule CRM offers a powerful sales pipeline feature that helps you track and manage sales opportunities effectively. Its customizable pipeline stages allow you to tailor the system to your specific sales process. Onpipeline also provides a solid sales pipeline feature, but Capsule CRM's flexibility gives it an edge. If you need a tool with a versatile sales pipeline, Capsule CRM is the better option.

Task Automation

Onpipeline shines in task automation, offering a range of features that streamline repetitive tasks and improve efficiency. Its automation capabilities allow you to focus on more strategic activities. Capsule CRM also provides task automation, but Onpipeline's system is slightly more advanced. If task automation is a priority, Onpipeline is the better choice.

Customizable Dashboards

Onpipeline offers highly customizable dashboards that allow you to tailor the platform to your specific needs. Its intuitive interface makes it easy to create and modify dashboards, providing a personalized experience. Capsule CRM also offers customizable dashboards, but Onpipeline's flexibility gives it an edge. If you value customizable dashboards, Onpipeline is the better option.

Real-time Insights

Capsule CRM provides real-time insights that empower you to make informed decisions quickly. Its analytics tools offer valuable data that can help you optimize your sales process. Onpipeline also offers real-time insights, but Capsule CRM's system is slightly more advanced. If real-time insights are important to you, Capsule CRM is the better choice.

Analytics

Capsule CRM offers robust analytics tools that provide valuable insights into your sales performance. Its comprehensive reports help you identify trends and make data-driven decisions. Onpipeline also provides analytics features, but Capsule CRM's system is slightly more advanced. If you need a tool with powerful analytics, Capsule CRM is the better option.

Pricing Comparison of Capsule CRM and Onpipeline

We’ve compiled the pricing tables and highlighted the key features of both Capsule CRM and Onpipeline to aid in your decision-making process. Let’s explore what each platform has to offer.

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Capsule CRM Pricing Plans

Free
For Small Teams
$0
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Free plan includes:
  • Basic CRM functionalities to manage contacts efficiently.
  • No cost involved, ideal for startups or freelancers.
  • Simple and straightforward CRM solution.
  • Easy transition from spreadsheets to CRM.
Starter
For Small Businesses
$18

per month per user

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Starter plan includes:
  • Email templates to streamline communication.
  • AI-powered email assistant for high-converting emails.
  • Shared mailbox for team collaboration.
  • Premium integrations with tools like Xero and Zendesk.
Growth
For Growing Businesses
$36

per month per user

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Includes Starter, plus:
  • Workflow automations for efficient sales processes.
  • Advanced sales reporting for better insights.
  • Multiple sales pipelines for diverse projects.
  • Project management with kanban-style boards.
Advanced
For Large Enterprises
$54

per month per user

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Includes Growth, plus:
  • Multiple project boards for complex project management.
  • Contact enrichment for detailed contact profiles.
  • Custom fields and tags for tailored CRM experience.
  • Enhanced targeting with up-to-date contact information.
Ultimate
For Enterprises
$72

per month per user

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Includes Advanced, plus:
  • Dedicated account manager for personalized support.
  • Custom training for team onboarding.
  • Ongoing priority support for immediate assistance.
  • Manage pipelines and projects at scale.
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Onpipeline Pricing Plans

PIPELINE
For Small Businesses
$25

per month per user

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PIPELINE includes:
  • Multiple sales pipelines for better organization and tracking.
  • Ideal for beginners with easy-to-use interface.
  • Unlimited activities to keep track of all interactions.
  • No hidden fees, ensuring transparent pricing.
STANDARD
For Medium Enterprises
$39

per month per user

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Includes PIPELINE, plus:
  • Email and SMS integration for direct communication.
  • Automations to save time on repetitive tasks.
  • Web forms for easy data collection and management.
  • Recurring revenues feature for subscription-based businesses.
ADVANCED
For Large Enterprises
$58

per month per user

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Includes STANDARD, plus:
  • Sales goals tracking to monitor team performance.
  • Bulk emails and SMS for mass communication.
  • Automatic invoices to streamline billing processes.
  • Inventory module for managing stock and supplies.

Our Rating Methodology

We conduct thorough evaluations of CRM tools, focusing on key factors like functionality, scalability, and customer support. By analyzing user reviews and testing each tool, we ensure our recommendations are reliable. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Capsule CRM or Onpipeline: Which One Matches Your Business Needs?

Choose Capsule CRM If You Need ...

  • Comprehensive CRM solution

    If you need a comprehensive CRM solution with robust contact management and flexible sales pipeline features, Capsule CRM is the ideal choice. Its extensive functionality and scalability make it suitable for businesses of all sizes.

  • Advanced analytics tools

    If you require advanced analytics tools to gain valuable insights into your sales performance, Capsule CRM is the better option. Its comprehensive reports and real-time insights help you make data-driven decisions.

Choose Onpipeline If You Need ...

  • Affordable CRM solution

    If you're looking for an affordable CRM solution with advanced task automation and highly customizable dashboards, Onpipeline is the ideal choice. Its competitive pricing and intuitive interface make it accessible to businesses of all sizes.

  • Streamlined task automation

    If you prioritize streamlined task automation to improve efficiency and focus on strategic activities, Onpipeline is the better option. Its automation capabilities help you save time and boost productivity.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.