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Capsule CRM vs Attio (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Capsule CRM

Capsule CRM offers a comprehensive solution for managing customer relationships, with robust contact management and sales tracking features. Its user-friendly interface makes it a top choice for businesses looking to streamline their operations.

  • Comprehensive contact management
  • Robust sales tracking
  • User-friendly interface
  • Limited collaboration tools
  • Basic data analytics

Free plan?

Yes

Starting price

$18 per month per user
Good Value For Price
4.1

0

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Attio

Attio provides a modern CRM experience with strong collaboration tools and powerful data analytics. Its sleek interface and robust features make it a great choice for teams looking to enhance their productivity.

  • Strong collaboration tools
  • Powerful data analytics
  • Modern interface
  • Higher pricing for small teams
  • Limited sales tracking

Free plan?

Yes

Starting price

$29 per month per user

What is Capsule CRM?

Capsule CRM is a customer relationship management tool designed to help businesses manage their customer interactions and data efficiently. It offers features like contact management, sales tracking, and task management, making it easier for businesses to streamline their operations. With Capsule CRM, you can keep track of your sales pipeline, manage customer relationships, and collaborate with your team seamlessly. It's particularly beneficial for small to medium-sized businesses looking to enhance their customer engagement and improve sales processes.

What is Attio?

Attio is a modern CRM platform that focuses on providing a seamless experience for managing customer relationships and data. It offers features like contact management, collaboration tools, and data analytics, helping businesses make informed decisions. Attio's intuitive interface and powerful integrations make it a great choice for teams looking to enhance their productivity and streamline their workflows. Whether you're a startup or an established business, Attio can help you build stronger customer relationships and drive growth.

Pros and Cons of Capsule CRM vs Attio

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Pros & Cons of Capsule CRM

Comprehensive contact management
  • Capsule CRM offers a robust contact management system that allows you to easily organize and access customer information. Its user-friendly interface makes it easy to add, edit, and search for contacts, ensuring you have all the information you need at your fingertips.
Robust sales tracking
  • Capsule CRM provides comprehensive sales tracking features, allowing you to monitor your sales pipeline and track deals from start to finish. Its intuitive interface makes it easy to manage your sales process and identify opportunities for growth.
User-friendly interface
  • Capsule CRM offers a clean and intuitive interface that makes it easy for users to navigate and manage their customer data. Its straightforward setup and user-friendly design make it a great choice for businesses looking to streamline their operations.
Limited collaboration tools
  • While Capsule CRM offers some collaboration features, its focus is more on contact management and sales tracking. If collaboration is a priority, you might find its tools somewhat limited compared to other CRM platforms.
Basic data analytics
  • Capsule CRM offers basic data analytics features, but its focus is more on contact management and sales tracking. If you need advanced data analytics capabilities, you might find its features somewhat lacking.
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Pros & Cons of Attio

Strong collaboration tools
  • Attio excels in collaboration tools, offering features that make it easy for teams to work together and share information. Its modern interface and powerful integrations make it a great choice for teams looking to enhance their productivity.
Powerful data analytics
  • Attio provides powerful data analytics tools that help businesses make informed decisions. Its intuitive interface and robust features make it easy to analyze data and gain insights into your customer relationships.
Modern interface
  • Attio offers a modern and user-friendly interface that appeals to tech-savvy users. Its sleek design and intuitive layout make it easy to navigate and manage your customer data.
Higher pricing for small teams
  • Attio's pricing might be slightly higher for smaller teams, making it less accessible for businesses with limited budgets. If cost is a concern, you might find its pricing somewhat prohibitive.
Limited sales tracking
  • While Attio offers some sales tracking features, its focus is more on collaboration and data analytics. If sales tracking is a priority, you might find its features somewhat limited compared to other CRM platforms.

Capsule CRM vs Attio: At A Glance

Decision FactorCapsule CRMAttio
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Excellent4.3
Customer Support
Good4.1
Good4.0
Security
Excellent4.3
Good4.2
Overall Rating
Excellent4.3
Good4.1

Value to Price

Capsule CRM offers a robust set of features at a competitive price, making it a great value for small to medium-sized businesses. Its pricing structure is straightforward, allowing you to scale as your business grows. Attio, on the other hand, provides a modern interface and powerful features, but its pricing might be slightly higher for smaller teams. If you're looking for a cost-effective solution with a comprehensive feature set, Capsule CRM is the better choice.

Ease of Use

Both Capsule CRM and Attio are designed with user-friendliness in mind. Capsule CRM offers a clean and intuitive interface, making it easy for users to navigate and manage their customer data. Attio also provides a user-friendly experience, with a modern design that appeals to tech-savvy users. If you prioritize ease of use and a straightforward setup, Attio might be the better option for you.

Functionality

Capsule CRM excels in providing a wide range of functionalities, including contact management, sales tracking, and task management. It offers a comprehensive solution for businesses looking to streamline their operations. Attio, while offering similar functionalities, focuses more on collaboration and data analytics. If you need a CRM with extensive functionalities, Capsule CRM is the better choice.

Scalability

Capsule CRM is designed to grow with your business, offering scalable solutions that can accommodate your expanding needs. Its flexible pricing plans and robust features make it a great choice for businesses looking to scale. Attio also offers scalability, but its focus on collaboration might be more suitable for smaller teams. If scalability is a priority, Capsule CRM is the better option.

Integrations

Both Capsule CRM and Attio offer a range of integrations with popular tools and platforms. Capsule CRM provides seamless integration with tools like Google Workspace and Mailchimp, making it easy to connect with your existing systems. Attio also offers integrations, but its focus is more on collaboration tools. If you need a CRM with extensive integration options, Capsule CRM is the better choice.

Customer Support

Capsule CRM offers reliable customer support, with a range of resources available to help users get the most out of the platform. Attio also provides customer support, but its resources might be more limited for smaller teams. If customer support is a priority, Capsule CRM is the better option.

Security

Both Capsule CRM and Attio prioritize security, offering robust measures to protect your data. Capsule CRM provides encryption and regular backups, ensuring your data is safe and secure. Attio also offers strong security features, but its focus is more on collaboration. If security is a top concern, Capsule CRM is the better choice.

Overall Rating

Capsule CRM offers a comprehensive solution for businesses looking to manage their customer relationships effectively. Its robust features, scalability, and competitive pricing make it a top choice for small to medium-sized businesses. Attio, while offering a modern interface and powerful features, might be more suitable for smaller teams. If you're looking for a well-rounded CRM solution, Capsule CRM is the better option.

Capsule CRM vs Attio: A Detailed Breakdown of Key Features

FeaturesCapsule CRMAttio
Contact Management
Excellent4.5
Excellent4.3
Sales Tracking
Excellent4.4
Good4.2
Task Management
Excellent4.3
Good4.1
Collaboration Tools
Good4.2
Excellent4.4
Data Analytics
Good4.1
Excellent4.3
Mobile Access
Excellent4.4
Good4.2

Contact Management

Capsule CRM excels in contact management, offering a user-friendly interface that makes it easy to organize and access customer information. You can quickly add, edit, and search for contacts, ensuring you have all the information you need at your fingertips. Attio also offers robust contact management features, but its focus is more on collaboration and data analytics. If you need a CRM with strong contact management capabilities, Capsule CRM is the better choice.

Sales Tracking

Capsule CRM provides comprehensive sales tracking features, allowing you to monitor your sales pipeline and track deals from start to finish. Its intuitive interface makes it easy to manage your sales process and identify opportunities for growth. Attio also offers sales tracking features, but its focus is more on collaboration and data analytics. If you need a CRM with strong sales tracking capabilities, Capsule CRM is the better choice.

Task Management

Capsule CRM offers robust task management features, allowing you to create, assign, and track tasks with ease. Its intuitive interface makes it easy to manage your workload and stay organized. Attio also offers task management features, but its focus is more on collaboration and data analytics. If you need a CRM with strong task management capabilities, Capsule CRM is the better choice.

Collaboration Tools

Attio shines in collaboration tools, offering features that make it easy for teams to work together and share information. Its modern interface and powerful integrations make it a great choice for teams looking to enhance their productivity. Capsule CRM also offers collaboration tools, but its focus is more on contact management and sales tracking. If you need a CRM with strong collaboration capabilities, Attio is the better choice.

Data Analytics

Attio excels in data analytics, providing powerful tools that help businesses make informed decisions. Its intuitive interface and robust features make it easy to analyze data and gain insights into your customer relationships. Capsule CRM also offers data analytics features, but its focus is more on contact management and sales tracking. If you need a CRM with strong data analytics capabilities, Attio is the better choice.

Mobile Access

Capsule CRM offers excellent mobile access, allowing you to manage your customer relationships on the go. Its mobile app is user-friendly and provides all the features you need to stay connected with your customers. Attio also offers mobile access, but its focus is more on collaboration and data analytics. If you need a CRM with strong mobile access capabilities, Capsule CRM is the better choice.

Pricing Comparison of Capsule CRM and Attio

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Capsule CRM and Attio. This comparison will highlight the best option for managing your customer relationships.

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Capsule CRM Pricing Plans

Free
For Small Teams
$0
Get Startedright_arrow
Free plan includes:
  • Basic CRM functionalities to manage contacts efficiently.
  • No cost involved, ideal for startups or freelancers.
  • Simple and straightforward CRM solution.
  • Easy transition from spreadsheets to CRM.
Starter
For Small Businesses
$18

per month per user

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Starter plan includes:
  • Email templates to streamline communication.
  • AI-powered email assistant for high-converting emails.
  • Shared mailbox for team collaboration.
  • Premium integrations with tools like Xero and Zendesk.
Growth
For Growing Businesses
$36

per month per user

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Includes Starter, plus:
  • Workflow automations for efficient sales processes.
  • Advanced sales reporting for better insights.
  • Multiple sales pipelines for diverse projects.
  • Project management with kanban-style boards.
Advanced
For Large Enterprises
$54

per month per user

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Includes Growth, plus:
  • Multiple project boards for complex project management.
  • Contact enrichment for detailed contact profiles.
  • Custom fields and tags for tailored CRM experience.
  • Enhanced targeting with up-to-date contact information.
Ultimate
For Enterprises
$72

per month per user

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Includes Advanced, plus:
  • Dedicated account manager for personalized support.
  • Custom training for team onboarding.
  • Ongoing priority support for immediate assistance.
  • Manage pipelines and projects at scale.
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Attio Pricing Plans

Free
For very small teams
$0

per month per user

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Free includes:
  • Automatic data enrichment to enhance data quality.
  • Up to 3 seats for small teams.
  • Basic email and calendar sync for one account per user.
  • Essential communication intelligence for basic insights.
Plus
For growing teams
$29

per month per user

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Includes Free, plus:
  • Enhanced email sending capabilities for better outreach.
  • No seat limits for growing teams.
  • Standard communication intelligence for improved insights.
  • Up to 20 reports for detailed analysis.
Pro
For scaling businesses
$59

per month per user

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Includes Plus, plus:
  • Advanced data enrichment for comprehensive insights.
  • Priority support for quick issue resolution.
  • Up to 100 reports for extensive analysis.
  • Advanced communication intelligence for strategic insights.
Enterprise
For large organizations
$119

per month per user

Request Pricingright_arrow
Includes Pro, plus:
  • SAML and SSO for enhanced security.
  • Custom billing options for flexibility.
  • Advanced admin tools for better management.
  • 3+ email accounts per user for extensive communication.

Our Rating Methodology

We thoroughly test each CRM platform, evaluating key features like contact management, sales tracking, and collaboration tools. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Capsule CRM or Attio: Which One Matches Your Business Needs?

Choose Capsule CRM If You Need ...

  • Comprehensive contact management

    If you need a CRM with comprehensive contact management capabilities, Capsule CRM is the better choice. Its robust contact management system allows you to easily organize and access customer information, ensuring you have all the information you need at your fingertips.

  • Robust sales tracking

    If you need a CRM with robust sales tracking capabilities, Capsule CRM is the better choice. Its comprehensive sales tracking features allow you to monitor your sales pipeline and track deals from start to finish, helping you identify opportunities for growth.

Choose Attio If You Need ...

  • Strong collaboration tools

    If you need a CRM with strong collaboration capabilities, Attio is the better choice. Its modern interface and powerful integrations make it easy for teams to work together and share information, enhancing productivity and collaboration.

  • Powerful data analytics

    If you need a CRM with powerful data analytics capabilities, Attio is the better choice. Its intuitive interface and robust features make it easy to analyze data and gain insights into your customer relationships, helping you make informed decisions.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.