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Capsule CRM Pricing & Plans (2024 Guide)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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4.5

0

Excellent Value For Price
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Capsule CRM

Capsule CRM offers a streamlined approach to managing customer relationships with its user-friendly interface and comprehensive features. Ideal for small businesses, it provides affordable pricing and essential tools to enhance customer interactions.

  • User-friendly interface for easy navigation.
  • Comprehensive contact management features.
  • Affordable pricing for small businesses.
  • Limited customization options available.
  • Advanced features require higher plans.

Free plan?

Yes

Starting price

$18 per month per user

What is Capsule CRM?

Capsule CRM is a customer relationship management tool designed to help businesses manage contacts, sales, and tasks efficiently. Its pricing reflects the value of streamlined customer interactions and sales tracking. With flexible plans, Capsule CRM ensures businesses get essential features to enhance customer relationships without overpaying, making it a strong investment for teams of all sizes.

How Much Does Capsule CRM Cost?

Capsule CRM offers a variety of pricing plans to help businesses manage customer relationships effectively. Below is a detailed breakdown of Capsule CRM’s plans, highlighting their key features for different business needs.

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Capsule CRM Pricing Plans

Free
For Small Teams
$0
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Free plan includes:
  • Basic CRM functionalities to manage contacts efficiently.
  • No cost involved, ideal for startups or freelancers.
  • Simple and straightforward CRM solution.
  • Easy transition from spreadsheets to CRM.
Starter
For Small Businesses
$18

per month per user

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Starter plan includes:
  • Email templates to streamline communication.
  • AI-powered email assistant for high-converting emails.
  • Shared mailbox for team collaboration.
  • Premium integrations with tools like Xero and Zendesk.
Growth
For Growing Businesses
$36

per month per user

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Includes Starter, plus:
  • Workflow automations for efficient sales processes.
  • Advanced sales reporting for better insights.
  • Multiple sales pipelines for diverse projects.
  • Project management with kanban-style boards.
Advanced
For Large Enterprises
$54

per month per user

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Includes Growth, plus:
  • Multiple project boards for complex project management.
  • Contact enrichment for detailed contact profiles.
  • Custom fields and tags for tailored CRM experience.
  • Enhanced targeting with up-to-date contact information.
Ultimate
For Enterprises
$72

per month per user

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Includes Advanced, plus:
  • Dedicated account manager for personalized support.
  • Custom training for team onboarding.
  • Ongoing priority support for immediate assistance.
  • Manage pipelines and projects at scale.

Add-ons

Marketing add-on
$11

per month

Capsule CRM Pricing Plans in Detail

Free

The Free plan is perfect for small teams or individuals just starting with CRM. It offers basic functionalities to manage up to 250 contacts and allows up to 2 users. This plan is ideal for those transitioning from spreadsheets to a more organized CRM system without any cost.

Starter

The Starter plan is designed for small businesses looking to enhance their CRM capabilities. It includes 30,000 contacts, email templates, and an AI-powered email assistant to streamline communication. With premium integrations and a shared mailbox, it centralizes processes for efficient lead nurturing.

Growth

The Growth plan is tailored for businesses aiming to scale. It offers 60,000 contacts, workflow automations, and advanced sales reporting for better insights. With multiple sales pipelines and project management features, it boosts productivity and team organization, making it ideal for growing businesses.

Advanced

The Advanced plan caters to large enterprises with extensive customer databases. It includes 120,000 contacts, multiple project boards, and contact enrichment for detailed profiles. With custom fields and tags, it offers a tailored CRM experience, enhancing targeting and management capabilities.

Ultimate

The Ultimate plan is for enterprises managing large-scale operations. It provides 240,000 contacts, a dedicated account manager, and custom training for team onboarding. With ongoing priority support, it ensures immediate assistance, making it ideal for managing pipelines and projects at scale.

Top Capsule CRM Features

Contact Management

Managing contacts has never been easier with Capsule CRM. I found it incredibly intuitive to organize and access customer information. You can easily categorize contacts, add notes, and track interactions. This feature ensures you never miss a follow-up, helping you build stronger relationships. It's like having a personal assistant that keeps all your customer details at your fingertips, making your life so much easier.

Sales Tracking

Tracking sales with Capsule CRM is a breeze. I love how you can visualize your sales pipeline and monitor progress at every stage. This feature helps you identify bottlenecks and opportunities, ensuring you stay on top of your sales game. It's like having a crystal ball for your sales process, giving you insights to close deals faster and more efficiently.

Task Automation

Automating tasks with Capsule CRM saves you so much time. I appreciate how you can set up reminders and automate repetitive tasks, freeing up your schedule for more important activities. This feature ensures nothing falls through the cracks, keeping your team organized and productive. It's like having a personal assistant that handles the mundane tasks, so you can focus on what truly matters.

Integration Capabilities

Integrating Capsule CRM with other tools is seamless. I found it incredibly useful to connect with apps like Google Workspace and Mailchimp. This feature allows you to streamline workflows and enhance productivity by having all your tools work together. It's like having a well-oiled machine where everything is in sync, making your business operations smoother and more efficient.

Who Is Capsule CRM Best For?

Capsule CRM is perfect for small to medium-sized businesses seeking to streamline their customer relationship management. With features like contact management, sales tracking, and task automation, it helps businesses enhance customer interactions and improve sales processes efficiently.

  • Great for small to medium businesses.

    Capsule CRM is designed to simplify customer relationship management for smaller businesses. Its intuitive interface makes it easy to manage contacts, track sales, and oversee tasks without needing advanced technical skills.

  • Ideal for growing companies.

    As your business expands, Capsule CRM grows with you. It offers essential features like sales tracking, contact management, and task automation, making it an excellent fit for businesses that need scalable solutions as their customer base increases.

  • Perfect for budget-conscious teams.

    Capsule CRM provides advanced features—such as contact management, sales tracking, and task automation—at a cost-effective price point, making it ideal for businesses looking to optimize customer relationships without breaking the bank.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.