CallHippo vs RingCentral (2024 Comparison)
CallHippo is a user-friendly virtual phone system offering affordable pricing and reliable call management features, making it ideal for small businesses.
- Easy to set up and use
- Affordable for small businesses
- Reliable call forwarding feature
- Limited video conferencing features
- Fewer integrations than competitors
Free plan?
YesStarting price
$18 per month per user
RingCentral provides a comprehensive communication platform with advanced collaboration tools and extensive integrations, perfect for businesses of all sizes.
- Comprehensive communication platform
- Advanced video conferencing
- Extensive integrations
- Higher cost for small businesses
- Complex setup for beginners
Free plan?
YesStarting price
$20 per month per userWhat is CallHippo?
CallHippo is a virtual phone system designed to streamline communication for businesses. It offers features like call forwarding, voicemail, and analytics, making it easier for teams to manage calls efficiently. With CallHippo, you can set up a virtual phone number in over 50 countries, allowing you to expand your business reach without physical presence. It’s particularly beneficial for startups and small businesses looking to enhance their customer service and sales operations.
What is RingCentral?
RingCentral is a comprehensive cloud-based communication platform that integrates messaging, video conferencing, and phone services. It helps businesses improve collaboration and communication by providing a unified solution that can be accessed from anywhere. With features like team messaging, video meetings, and a robust phone system, RingCentral is ideal for businesses of all sizes looking to enhance productivity and streamline their communication processes.
Pros and Cons of CallHippo vs RingCentral
Pros & Cons of CallHippo
- CallHippo offers competitive pricing plans that are ideal for small businesses looking to enhance their communication capabilities without incurring high costs. Its affordability makes it accessible to startups and growing companies.
- The platform's intuitive design ensures that users can easily navigate and utilize its features, making it a great choice for businesses that need a straightforward communication solution.
- CallHippo provides essential call management features like call forwarding and voicemail, ensuring that businesses can efficiently handle their communication needs.
- While CallHippo offers essential communication tools, it lacks some of the advanced features found in more comprehensive platforms, which may be a drawback for larger organizations.
- Compared to competitors, CallHippo offers a limited range of integrations, which may restrict its functionality for businesses that rely on multiple software solutions.
Pros & Cons of RingCentral
- RingCentral provides a complete communication platform that integrates messaging, video conferencing, and phone services, making it a versatile choice for businesses of all sizes.
- With features like team messaging and video conferencing, RingCentral enhances collaboration and productivity, making it ideal for businesses that require robust communication solutions.
- RingCentral offers a wide range of integrations with popular software tools, allowing businesses to streamline their workflows and improve efficiency.
- While RingCentral offers a comprehensive suite of features, its pricing may be prohibitive for small businesses with limited budgets.
- The platform's extensive features and options can make the initial setup process challenging for beginners, requiring a learning curve to fully utilize its capabilities.
CallHippo vs RingCentral: At A Glance
Value to Price
CallHippo offers a competitive pricing structure that provides excellent value for small to medium-sized businesses. Its features are robust enough to meet most business needs without breaking the bank. RingCentral, while slightly more expensive, offers a more comprehensive suite of features that justify the higher price point, especially for larger enterprises. If you are a small business looking for cost-effective solutions, CallHippo might be the better choice.
Ease of Use
Both CallHippo and RingCentral are designed with user-friendliness in mind. CallHippo's interface is straightforward, making it easy for new users to get started quickly. RingCentral, on the other hand, offers a more polished interface with intuitive navigation, which can be beneficial for users who need to manage complex communication needs. If you prioritize a seamless user experience, RingCentral might be the better option.
Functionality
CallHippo provides essential functionalities like call forwarding, voicemail, and analytics, which are sufficient for most small businesses. RingCentral, however, offers a more extensive range of features, including video conferencing and team messaging, making it a more versatile tool for larger organizations. If your business requires a wide array of communication tools, RingCentral is likely the better fit.
Scalability
CallHippo is ideal for small to medium-sized businesses that are looking to scale gradually. Its features are designed to grow with your business. RingCentral, however, is built to support larger enterprises with its robust infrastructure and advanced features. If you anticipate rapid growth and need a solution that can scale quickly, RingCentral is the better choice.
Integrations
CallHippo offers a decent range of integrations with popular CRM and productivity tools, which can enhance its functionality. RingCentral, however, provides a more extensive list of integrations, making it a more flexible option for businesses that rely on multiple software solutions. If your business requires extensive integrations, RingCentral is the superior choice.
Customer Support
CallHippo provides reliable customer support with various channels for assistance, ensuring that users can get help when needed. RingCentral also offers excellent customer support, with a slightly more comprehensive range of resources and support options. If having access to extensive support resources is crucial for your business, RingCentral might be the better option.
Security
Both CallHippo and RingCentral prioritize security, offering features like data encryption and secure access controls. RingCentral, however, has a slight edge with its more advanced security protocols, making it a better choice for businesses that handle sensitive information. If security is a top priority, RingCentral is the safer bet.
Overall Rating
Overall, both CallHippo and RingCentral are excellent communication tools, each with its strengths. CallHippo is ideal for small to medium-sized businesses looking for a cost-effective solution, while RingCentral is better suited for larger enterprises with more complex communication needs. Your choice should depend on your specific business requirements and budget.
CallHippo vs RingCentral: A Detailed Breakdown of Key Features
Call Forwarding
CallHippo offers a reliable call forwarding feature that ensures you never miss important calls, even when you're on the go. It's straightforward to set up and use, making it a great choice for small businesses. RingCentral, however, takes call forwarding to the next level with more advanced options and flexibility, catering to larger organizations with complex call routing needs. If you need a more sophisticated call forwarding system, RingCentral is the better option.
Voicemail
Both CallHippo and RingCentral provide robust voicemail features, allowing you to manage messages efficiently. CallHippo's voicemail system is easy to use and integrates well with its other features, making it suitable for small businesses. RingCentral offers a more advanced voicemail system with additional features like voicemail-to-email, which can be beneficial for larger teams. If you require more advanced voicemail capabilities, RingCentral is the superior choice.
Analytics
CallHippo provides essential analytics tools that help businesses track call performance and make data-driven decisions. It's a valuable feature for small businesses looking to optimize their communication strategies. RingCentral, on the other hand, offers more comprehensive analytics with detailed insights and reporting capabilities, making it ideal for larger organizations that need in-depth analysis. If you need advanced analytics, RingCentral is the better option.
Video Conferencing
While CallHippo offers basic video conferencing capabilities, it's not as robust as RingCentral's offering. RingCentral provides a full-featured video conferencing solution with high-quality video and audio, screen sharing, and collaboration tools, making it a top choice for businesses that rely heavily on virtual meetings. If video conferencing is a critical component of your communication strategy, RingCentral is the better choice.
Team Messaging
CallHippo includes basic team messaging features that facilitate internal communication. It's a useful addition for small teams that need a simple way to stay connected. RingCentral, however, offers a more comprehensive team messaging platform with advanced features like file sharing and task management, making it ideal for larger teams with complex collaboration needs. If you require a robust team messaging solution, RingCentral is the superior choice.
CRM Integration
CallHippo integrates with popular CRM systems, allowing businesses to streamline their workflows and improve customer interactions. It's a valuable feature for small businesses looking to enhance their CRM capabilities. RingCentral offers more extensive CRM integration options, making it a better fit for larger organizations that rely on multiple CRM tools. If CRM integration is a priority, RingCentral is the better option.
Pricing Comparison of CallHippo and RingCentral
We’ve compiled the pricing tables and highlighted the key features of both CallHippo and RingCentral to aid in your decision-making process. Let’s explore what each platform has to offer.
CallHippo Pricing Plans
- Click to dial feature for easy calling.
- AI Global Connect for seamless integration.
- Teams feature for collaborative work.
- Voicemail and SMS & MMS support.
- 100 SMS text messages included.
- 1 free phone number provided.
- Basic report analytics for performance tracking.
- Voicemail and SMS & MMS support.
- Call recordings for quality assurance.
- AI intelligent reports and analytics.
- After call work feature for efficiency.
- Voicemail and SMS & MMS support.
- Unlimited QA users for comprehensive testing.
- Dedicated account manager for personalized support.
- Custom integrations for tailored solutions.
- Single Sign On (SSO) for secure access.
RingCentral Pricing Plans
- HD video meetings supporting up to 100 participants.
- Business SMS and MMS for effective communication.
- Google and Microsoft integrations for seamless workflow.
- AI Assistant for real-time call and meeting transcriptions.
- Advanced call monitoring and handling features.
- Connect multiple sites for unified management.
- Unlimited internet fax for document sharing.
- CRM integrations with Salesforce, Hubspot, and more.
- HD video meetings with up to 200 participants.
- Device analytics and alerts for performance tracking.
- Unlimited storage for files and recordings.
- AI Assistant for writing and translating SMS and chats.
Our Rating Methodology
We thoroughly evaluate each communication tool, focusing on key aspects like functionality, scalability, and integrations. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.
CallHippo or RingCentral: Which One Matches Your Business Needs?
Choose CallHippo If You Need ...
- Ideal for small businesses
If you are a small business looking for an affordable and user-friendly communication solution, CallHippo is a great choice. Its pricing plans and essential features make it accessible to startups and growing companies.
- Simple call management
If your business requires straightforward call management features like call forwarding and voicemail, CallHippo provides a reliable solution. Its user-friendly interface ensures easy setup and operation.
Choose RingCentral If You Need ...
- Comprehensive communication needs
If your business requires a comprehensive communication platform with advanced features like video conferencing and team messaging, RingCentral is the better choice. Its extensive capabilities cater to larger organizations.
- Extensive integrations
If your business relies on multiple software tools and requires extensive integrations, RingCentral offers a wide range of options to streamline workflows and improve efficiency.
Frequently Asked Questions
Which tool is more cost-effective for small businesses?
Which tool offers better video conferencing features?
Which tool provides more integrations?
Which tool is easier to set up and use?
Which tool offers better customer support?
Which tool is more suitable for large enterprises?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
