CallHippo vs JustCall (2024 Comparison)
CallHippo offers a cost-effective virtual phone system with essential features like call forwarding and voicemail. It's easy to set up and use, making it ideal for small to medium-sized businesses.
- Affordable pricing plans.
- Easy to set up and use.
- Reliable call forwarding feature.
- Limited CRM integrations.
- Basic SMS functionality.
Free plan?
YesStarting price
$18 per month per user
JustCall provides a comprehensive cloud-based phone system with advanced CRM integrations and SMS automation. It's perfect for businesses seeking seamless communication solutions and enhanced customer interactions.
- Advanced CRM integrations.
- Comprehensive analytics.
- Robust SMS automation.
- Higher pricing plans.
- Requires learning curve.
Free plan?
YesStarting price
$19 per month per userWhat is CallHippo?
CallHippo is a virtual phone system designed to streamline communication for businesses. It offers features like call forwarding, voicemail, and analytics, making it easier for teams to manage calls efficiently. With CallHippo, you can set up a virtual phone number in over 50 countries, ensuring global connectivity. This tool is particularly beneficial for remote teams and businesses looking to enhance their customer service without the need for extensive hardware.
What is JustCall?
JustCall is a cloud-based phone system that caters to businesses seeking seamless communication solutions. It provides features like call routing, SMS automation, and CRM integrations, helping teams stay connected and organized. JustCall is ideal for sales and support teams, offering tools to improve customer interactions and streamline workflows. Its user-friendly interface and robust feature set make it a popular choice for businesses aiming to enhance their communication strategies.
Pros and Cons of CallHippo vs JustCall
Pros & Cons of CallHippo
- CallHippo offers competitive pricing plans that cater to small and medium-sized businesses, making it an attractive option for budget-conscious users seeking essential communication features.
- With its user-friendly interface, CallHippo is easy to set up and use, allowing businesses to quickly get started with their communication needs without extensive training.
- CallHippo's call forwarding feature ensures that important calls are never missed, providing peace of mind for businesses that rely on constant communication with clients.
- CallHippo's CRM integration options are limited compared to competitors, which may be a drawback for businesses that rely heavily on CRM systems for their operations.
- While CallHippo offers SMS functionality, it lacks the advanced automation features found in other platforms, which may limit its usefulness for businesses with complex communication needs.
Pros & Cons of JustCall
- JustCall excels in CRM integrations, offering seamless connectivity with popular platforms like Salesforce and HubSpot, making it an ideal choice for businesses that rely on CRM systems.
- JustCall provides detailed analytics and insights into call patterns, helping businesses make data-driven decisions and improve their communication strategies.
- JustCall's SMS automation feature allows for efficient communication with customers through automated messages and reminders, enhancing customer engagement and satisfaction.
- JustCall's pricing plans are higher compared to some competitors, which may be a consideration for budget-conscious businesses seeking cost-effective communication solutions.
- While JustCall offers a comprehensive feature set, it may require a learning curve for new users to fully leverage its capabilities, which could be a drawback for some businesses.
CallHippo vs JustCall: At A Glance
Value to Price
CallHippo offers a competitive pricing structure that aligns well with its feature set, making it a cost-effective choice for small to medium-sized businesses. JustCall, on the other hand, provides slightly more advanced features at a higher price point, which may be justified for larger enterprises seeking comprehensive solutions. If you're looking for a budget-friendly option with essential features, CallHippo might be the better choice.
Ease of Use
Both CallHippo and JustCall are designed with user-friendliness in mind. However, JustCall's interface is slightly more intuitive, making it easier for new users to navigate and set up. CallHippo, while straightforward, may require a bit more time to get accustomed to. If ease of use is your top priority, JustCall could be the more suitable option.
Functionality
CallHippo provides a robust set of features, including call analytics and voicemail, which cater to the needs of most businesses. JustCall extends its functionality with additional CRM integrations and SMS automation, offering a more comprehensive suite for businesses with complex communication needs. If you require advanced functionalities, JustCall might be the better fit.
Scalability
Both tools are scalable, but JustCall offers more flexibility for growing businesses with its extensive feature set and integration capabilities. CallHippo is also scalable but may require additional customization as your business expands. If scalability is a key concern, JustCall provides a more seamless growth path.
Integrations
JustCall excels in integrations, offering seamless connectivity with a wide range of CRM and productivity tools. CallHippo also supports integrations but has a more limited selection compared to JustCall. If integrations are crucial for your workflow, JustCall is likely the better option.
Customer Support
Both CallHippo and JustCall offer reliable customer support, but JustCall has a slight edge with its more responsive and comprehensive support channels. CallHippo provides solid support, but response times may vary. If top-notch customer support is essential, JustCall might be the preferred choice.
Security
Security is a priority for both CallHippo and JustCall, with both platforms implementing robust measures to protect user data. JustCall offers slightly more advanced security features, making it a better choice for businesses with stringent security requirements. If security is a top concern, JustCall may be the safer bet.
Overall Rating
Overall, JustCall scores higher due to its advanced features, ease of use, and superior integrations. CallHippo is a strong contender, offering excellent value for money and essential features for small to medium-sized businesses. If you're looking for a comprehensive solution, JustCall is the better choice, while CallHippo is ideal for budget-conscious users.
CallHippo vs JustCall: A Detailed Breakdown of Key Features
Call Forwarding
CallHippo offers a reliable call forwarding feature that ensures you never miss important calls, even when you're on the go. JustCall takes it a step further with more advanced options, allowing for seamless call routing based on specific criteria. If you need a more sophisticated call forwarding system, JustCall is the better choice.
Voicemail
Both CallHippo and JustCall provide robust voicemail features, but JustCall offers additional customization options, such as personalized greetings and voicemail-to-email functionality. If you require more advanced voicemail features, JustCall is the superior option.
Analytics
CallHippo provides essential call analytics to help you track performance and make data-driven decisions. JustCall offers more comprehensive analytics, including detailed reports and insights into call patterns. If in-depth analytics are crucial for your business, JustCall is the better fit.
CRM Integrations
JustCall excels in CRM integrations, offering seamless connectivity with popular platforms like Salesforce and HubSpot. CallHippo also supports CRM integrations but has a more limited selection. If CRM integration is a priority, JustCall is the preferred choice.
SMS Automation
JustCall's SMS automation feature allows for efficient communication with customers through automated messages and reminders. CallHippo offers basic SMS functionality but lacks the automation capabilities of JustCall. If SMS automation is important, JustCall is the better option.
Call Routing
Both CallHippo and JustCall offer call routing features, but JustCall provides more advanced options, such as skill-based routing and time-based routing. If you need a more flexible call routing system, JustCall is the superior choice.
Pricing Comparison of CallHippo and JustCall
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of CallHippo and JustCall. This comparison will highlight the best option for your communication needs.
CallHippo Pricing Plans
- Click to dial feature for easy calling.
- AI Global Connect for seamless integration.
- Teams feature for collaborative work.
- Voicemail and SMS & MMS support.
- 100 SMS text messages included.
- 1 free phone number provided.
- Basic report analytics for performance tracking.
- Voicemail and SMS & MMS support.
- Call recordings for quality assurance.
- AI intelligent reports and analytics.
- After call work feature for efficiency.
- Voicemail and SMS & MMS support.
- Unlimited QA users for comprehensive testing.
- Dedicated account manager for personalized support.
- Custom integrations for tailored solutions.
- Single Sign On (SSO) for secure access.
JustCall Pricing Plans
- Free local number to establish a local presence.
- Basic call & SMS analytics for performance insights.
- Core calling features to enhance communication.
- Productivity tool integrations for streamlined workflows.
- AI-powered call transcripts & summary for better insights.
- 100+ integrations to connect with various tools.
- WhatsApp messaging for broader communication channels.
- Team performance analytics to track and improve efficiency.
- Bulk SMS Campaigns & workflows for mass communication.
- Advanced analytics & reporting for detailed insights.
- Roles & permissions for better access control.
- Live call monitoring for real-time supervision.
- Single Sign-on (SSO) for enhanced security.
- Custom outbound call/SMS bundles for tailored needs.
- Dedicated success manager for personalized support.
- Service-Level Agreement (SLA) for guaranteed service quality.
Our Rating Methodology
We thoroughly evaluate each communication tool, focusing on key aspects like functionality, ease of use, and integrations. By analyzing user feedback and testing features, we ensure our recommendations align with your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.
CallHippo or JustCall: Which One Matches Your Business Needs?
Choose CallHippo If You Need ...
- Cost-effective communication solution
If you are a small business owner looking for a cost-effective communication solution, CallHippo offers affordable pricing plans with essential features like call forwarding and voicemail, making it an ideal choice for budget-conscious users.
- Easy setup and user-friendly
If you need a communication tool that is easy to set up and user-friendly, CallHippo's intuitive interface allows businesses to quickly get started without extensive training, making it a great option for teams with limited technical expertise.
Choose JustCall If You Need ...
- Advanced CRM integrations
If you require advanced CRM integrations for seamless connectivity with platforms like Salesforce and HubSpot, JustCall excels in this area, making it an ideal choice for businesses that rely heavily on CRM systems for their operations.
- Comprehensive communication features
If you are looking for a comprehensive communication solution with features like SMS automation and detailed analytics, JustCall provides a robust feature set that enhances customer interactions and streamlines workflows, making it a superior choice for businesses with complex communication needs.
Frequently Asked Questions
What are the key differences between CallHippo and JustCall?
Which tool is better for small businesses?
How do the integrations of CallHippo and JustCall compare?
Is JustCall worth the higher price?
Which tool offers better customer support?
How do CallHippo and JustCall handle security?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
