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CallHippo Pricing & Plans (2024 Guide)

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Author

Martin Lunendonk

Last Update

Nov 13, 2024

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4.5

0

Excellent Value For Price
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CallHippo

CallHippo empowers businesses with a robust virtual phone system, offering intuitive features and flexible plans. Its user-friendly interface and comprehensive analytics make it a valuable tool for enhancing communication efficiency.

  • User-friendly interface with intuitive design.
  • Comprehensive analytics for call tracking.
  • Flexible plans for different business sizes.
  • Limited integrations with some CRMs.
  • Occasional call quality issues.

Free plan?

Yes

Starting price

$18 per month per user

What is CallHippo?

CallHippo is a virtual phone system designed to enhance business communication with features like call forwarding, voicemail, and analytics. Its pricing reflects the value of seamless connectivity and efficient customer interaction. With various plans, CallHippo ensures businesses can optimize communication without overspending on unnecessary features.

How Much Does CallHippo Cost?

CallHippo offers a variety of pricing plans to cater to different business communication needs. Below is a detailed breakdown of CallHippo’s plans, highlighting their key features for diverse business requirements.

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CallHippo Pricing Plans

Basic
For Small Businesses
$0

per month

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Basic includes:
  • Click to dial feature for easy calling.
  • AI Global Connect for seamless integration.
  • Teams feature for collaborative work.
  • Voicemail and SMS & MMS support.
Starter
For Small Businesses
$18

per month per user

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Includes Basic, plus:
  • 100 SMS text messages included.
  • 1 free phone number provided.
  • Basic report analytics for performance tracking.
  • Voicemail and SMS & MMS support.
Professional
For Medium Businesses
$30

per month per user

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Includes Starter, plus:
  • Call recordings for quality assurance.
  • AI intelligent reports and analytics.
  • After call work feature for efficiency.
  • Voicemail and SMS & MMS support.
Ultimate
For Large Enterprises
$42

per month per user

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Includes Professional, plus:
  • Unlimited QA users for comprehensive testing.
  • Dedicated account manager for personalized support.
  • Custom integrations for tailored solutions.
  • Single Sign On (SSO) for secure access.

Add-ons

AIADD-ON
$10

per month per user

Call Scribe
$15

per user per month

Dashboard User
$15

per user per month

CNAM
$100

one time setup cost

SMS Services
$3

per month

Remediation Service
$100

per number

Spam Watch
$2

per number per month

CallHippo Pricing Plans in Detail

Basic

The Basic plan is perfect for small businesses looking to establish a communication system without any initial cost. It offers unlimited users, click-to-dial, AI Global Connect, and team collaboration features. This plan is ideal for businesses that need a simple yet effective communication solution with voicemail and SMS support.

Starter

The Starter plan builds on the Basic plan by offering unlimited calling minutes and 100 SMS messages, making it suitable for businesses that require more extensive communication capabilities. It includes a free phone number and basic report analytics, providing a comprehensive solution for small businesses looking to enhance their communication strategy.

Professional

The Professional plan is designed for medium-sized businesses that need advanced communication features. It includes 500 SMS messages, call recordings, and AI intelligent reports, allowing businesses to monitor and improve their communication processes. The after-call work feature further enhances productivity, making it a valuable choice for growing businesses.

Ultimate

The Ultimate plan offers the most comprehensive set of features, including 1000 SMS messages, unlimited QA users, and a dedicated account manager. It is perfect for large enterprises that require custom integrations and secure access through Single Sign On (SSO). This plan ensures businesses have all the tools they need for efficient and effective communication.

Top CallHippo Features

Call Forwarding

Imagine never missing an important call again. With CallHippo's call forwarding, you can ensure that calls are directed to the right person, no matter where they are. I found this feature incredibly useful when I was out of the office but needed to stay connected. You can set up rules to forward calls to different numbers based on time or availability, ensuring seamless communication. This feature is a game-changer for maintaining professionalism and responsiveness.

Voicemail

Voicemail is a lifesaver when you can't answer a call immediately. With CallHippo, you can customize your voicemail greetings and access messages from anywhere. I appreciated how easy it was to manage voicemails, ensuring I never missed important information. You can even receive voicemail transcriptions via email, making it simple to stay on top of messages without having to listen to each one. This feature enhances efficiency and ensures you stay informed.

Analytics

Understanding call patterns and performance is crucial for any business. CallHippo's analytics provide detailed insights into call duration, frequency, and more. I found this feature invaluable for identifying trends and optimizing our communication strategy. You can easily track team performance and make data-driven decisions to improve customer interactions. The analytics dashboard is user-friendly, making it simple to access and interpret data, ultimately enhancing your business's communication effectiveness.

Who Is CallHippo Best For?

CallHippo is perfect for small to medium-sized businesses seeking to enhance their communication efficiency. With features like call forwarding, voicemail, and analytics, it helps streamline customer interactions and improve overall connectivity, making it an ideal choice for businesses looking to optimize their communication strategies.

  • Great for small to medium businesses.

    CallHippo is designed to simplify communication for small to medium businesses. Its intuitive interface and comprehensive features make it easy to manage calls, track analytics, and improve customer interactions without needing advanced technical skills.

  • Ideal for growing companies.

    As your business expands, CallHippo grows with you. It offers essential features like call forwarding, voicemail, and analytics, making it an excellent fit for businesses that need scalable solutions as their communication needs increase.

  • Perfect for budget-conscious teams.

    CallHippo provides advanced features—such as call tracking, voicemail, and analytics—at a cost-effective price point, making it ideal for businesses looking to optimize communication without breaking the bank.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.