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BigCommerce vs Zoho Commerce (2024 Comparison)

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Author

Martin Lunendonk

Last Update

Nov 13, 2024

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Excellent Value For Price
4.3

0

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BigCommerce

BigCommerce offers a robust e-commerce platform with extensive features and integrations. Its strong customer support and scalability make it a top choice for growing businesses.

  • Robust e-commerce features
  • Wide range of integrations
  • Strong customer support
  • Steep learning curve
  • Higher pricing tiers

Free plan?

Yes

Starting price

$29 per month
Good Value For Price
4.1

0

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Zoho Commerce

Zoho Commerce provides an intuitive and affordable e-commerce solution with a user-friendly interface. It's ideal for small businesses and startups looking to establish an online presence.

  • User-friendly interface
  • Affordable pricing
  • Good inventory management
  • Limited advanced features
  • Fewer integrations

Free plan?

Yes

Starting price

What is BigCommerce?

BigCommerce is a robust e-commerce platform designed to help businesses of all sizes create and manage online stores. It offers a wide range of features, including customizable templates, SEO tools, and multi-channel selling capabilities. With BigCommerce, you can easily integrate with popular payment gateways and third-party apps, making it a versatile choice for online retailers. Whether you're a small business or a large enterprise, BigCommerce provides the tools you need to grow your online presence and increase sales.

What is Zoho Commerce?

Zoho Commerce is an intuitive e-commerce website builder that empowers businesses to create and manage their online stores effortlessly. With its user-friendly interface and drag-and-drop functionality, Zoho Commerce makes it easy for users to design stunning websites without any coding knowledge. It offers a range of features, including inventory management, payment gateway integration, and marketing tools, to help businesses streamline their operations and boost sales. Whether you're a startup or an established business, Zoho Commerce provides the tools you need to succeed in the competitive e-commerce landscape.

Pros and Cons of BigCommerce vs Zoho Commerce

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Pros & Cons of BigCommerce

Robust e-commerce features
  • BigCommerce offers a comprehensive suite of e-commerce features, including multi-channel selling, SEO tools, and customizable templates. These features make it a powerful platform for businesses looking to grow their online presence.
Wide range of integrations
  • BigCommerce provides a wide range of integrations with popular third-party apps, enhancing its functionality and flexibility. This allows businesses to connect with various tools and streamline their operations.
Strong customer support
  • BigCommerce offers reliable customer support with 24/7 availability and extensive resources. This ensures that businesses can get the help they need whenever they encounter issues or have questions.
Steep learning curve
  • BigCommerce's extensive features may require a bit of a learning curve for new users. It may take some time to fully understand and utilize all the available tools and functionalities.
Higher pricing tiers
  • BigCommerce's pricing tiers may be higher compared to some other e-commerce platforms. This could be a consideration for small businesses or startups with limited budgets.
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Pros & Cons of Zoho Commerce

User-friendly interface
  • Zoho Commerce offers an intuitive and user-friendly interface, making it easy for beginners to create and manage their online stores. The drag-and-drop functionality simplifies the design process.
Affordable pricing
  • Zoho Commerce provides affordable pricing plans, making it accessible for small businesses and startups. This allows businesses to get started with e-commerce without breaking the bank.
Good inventory management
  • Zoho Commerce offers robust inventory management features that help businesses keep track of their stock levels and manage orders efficiently. This is particularly beneficial for businesses with large product catalogs.
Limited advanced features
  • Zoho Commerce may lack some of the advanced features found in other e-commerce platforms. This could be a limitation for businesses looking for more sophisticated tools and functionalities.
Fewer integrations
  • Zoho Commerce offers fewer integrations compared to some other platforms. This may limit the ability to connect with certain third-party apps and tools that businesses rely on.

BigCommerce vs Zoho Commerce: At A Glance

Decision FactorBigCommerceZoho Commerce
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.4
Functionality
Excellent4.6
Excellent4.3
Scalability
Excellent4.4
Good4.1
Integrations
Excellent4.3
Good4.0
Customer Support
Good4.2
Good4.1
Security
Excellent4.5
Excellent4.3
Overall Rating
Excellent4.3
Good4.1

BigCommerce vs Zoho Commerce: A Detailed Breakdown of Key Features

FeaturesBigCommerceZoho Commerce
Customizable Templates
Excellent4.5
Good4.2
SEO Tools
Excellent4.6
Excellent4.3
Multi-Channel Selling
Excellent4.7
Good4.1
Inventory Management
Excellent4.4
Excellent4.5
Payment Gateway Integration
Excellent4.5
Excellent4.4
Marketing Tools
Excellent4.3
Good4.2

Customizable Templates

BigCommerce offers a wide range of customizable templates that allow you to create a unique and professional-looking online store. The templates are easy to customize, and you can make changes without any coding knowledge. Zoho Commerce also provides customizable templates, but the selection may not be as extensive as BigCommerce's. If you want more design flexibility, BigCommerce is the better choice.

SEO Tools

BigCommerce provides powerful SEO tools that help improve your store's visibility in search engine results. You can easily optimize your product pages and meta tags to attract more organic traffic. Zoho Commerce also offers SEO tools, but they may not be as comprehensive as BigCommerce's. If SEO is a priority, BigCommerce is the more robust option.

Multi-Channel Selling

BigCommerce excels in multi-channel selling, allowing you to sell on various platforms like Amazon, eBay, and social media. This feature helps you reach a wider audience and increase sales. Zoho Commerce offers multi-channel selling as well, but the integration may not be as seamless as BigCommerce's. If you want to expand your sales channels, BigCommerce is the better choice.

Inventory Management

Zoho Commerce offers robust inventory management features that help you keep track of your stock levels and manage orders efficiently. BigCommerce also provides inventory management tools, but Zoho Commerce may have a slight edge in this area. If inventory management is crucial for your business, Zoho Commerce is a strong contender.

Payment Gateway Integration

Both BigCommerce and Zoho Commerce offer seamless payment gateway integration, allowing you to accept payments from various providers. BigCommerce supports a wide range of payment gateways, making it a versatile choice. Zoho Commerce also provides payment integration, but the selection may not be as extensive. If you need more payment options, BigCommerce is the better choice.

Marketing Tools

BigCommerce offers a variety of marketing tools to help you promote your products and drive traffic to your store. You can create email campaigns, run promotions, and track your marketing efforts. Zoho Commerce also provides marketing tools, but they may not be as comprehensive as BigCommerce's. If marketing is a key focus, BigCommerce is the more feature-rich option.

Pricing Comparison of BigCommerce and Zoho Commerce

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of BigCommerce and Zoho Commerce. This comparison will highlight the best option for creating your e-commerce website.

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BigCommerce Pricing Plans

Standard
For Small Businesses
$39

per month

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Standard includes:
  • Support access with 24/7 live agent availability.
  • Major payment gateway integrations for smooth transactions.
  • Support for multiple currencies to cater to global customers.
  • Real-time shipping and additional features for efficient logistics.
Plus
For Growing Businesses
$105

per month

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Includes Standard, plus:
  • Abandoned shopping cart recovery to boost sales.
  • Customer segmentation for personalized marketing.
  • Google customer reviews integration for trust building.
  • Analytics and reporting to track performance.
Pro
For Established Businesses
$399

per month

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Includes Plus, plus:
  • Product filtering for enhanced user experience.
  • Google Shopping integration to reach more customers.
  • Dedicated SSL certificate for secure transactions.
  • Premium support with dedicated account management.
Enterprise
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Pro, plus:
  • Unlimited API calls for high-volume operations.
  • Custom pricing options for tailored solutions.
  • Priority support with a dedicated account manager.
  • Advanced security features including PCI compliance.
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Zoho Commerce Pricing Plans

Starter
For Small Businesses
$0
Get Startedright_arrow
Starter includes:
  • Unlimited Bandwidth and 50GB File storage for your needs.
  • Customer & Sales Reports to track your business performance.
  • Payments & Shipping Integrations for seamless transactions.
  • Basic Coupons and Newsletter Subscriptions for marketing.
Professional
For Growing Businesses
$0
Get Startedright_arrow
Includes Starter, plus:
  • Product Filters to help customers find relevant products.
  • Product Reviews and Ratings to build trust.
  • Unmetered File Storage for extensive data needs.
  • Advanced Traffic & Fraud Analytics for security.
Advanced
For Large Enterprises
$0
Get Startedright_arrow
Includes Starter and Professional, plus:
  • Price Lists for separate pricing for different customers.
  • Serial Batch Tracking for product tracking.
  • 25 User and 6 Contributor accounts for team collaboration.
  • 50,000 Products and Unmetered Customer Accounts.

Our Rating Methodology

We thoroughly evaluate each e-commerce platform, focusing on key factors like functionality, scalability, and customer support. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations meet your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

BigCommerce or Zoho Commerce: Which One Matches Your Business Needs?

Choose BigCommerce If You Need ...

  • Advanced e-commerce features

    If you need a platform with advanced e-commerce features like multi-channel selling and SEO tools, BigCommerce is the better choice. Its robust functionality and integrations make it ideal for businesses looking to grow and expand.

  • Strong customer support

    If you prioritize strong customer support with 24/7 availability and extensive resources, BigCommerce is the way to go. Its reliable support ensures that you can get the help you need whenever you encounter issues or have questions.

Choose Zoho Commerce If You Need ...

  • User-friendly interface

    If you are a beginner or small business owner looking for an easy-to-use website builder, Zoho Commerce is the better option. Its intuitive interface and drag-and-drop functionality make it accessible for users with no coding knowledge.

  • Affordable pricing

    If you are a small business or startup with a limited budget, Zoho Commerce offers affordable pricing plans that make it accessible for businesses looking to establish an online presence without breaking the bank.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.