Aircall Pricing & Plans (2024 Guide)
Aircall enhances business communication with seamless CRM integration and robust call management. Its user-friendly interface makes it a valuable tool for teams looking to streamline their communication processes efficiently.
- Easy integration with CRM systems.
- User-friendly interface and setup.
- Robust call management features.
- Limited customization options.
- Higher cost for small teams.
Free plan?
NoStarting price
$30 per month per userWhat is Aircall?
How Much Does Aircall Cost?
Aircall offers a variety of pricing plans to cater to different business communication needs. Below is a detailed breakdown of Aircall’s plans, highlighting their key features for various business requirements.
Aircall Pricing Plans
- Unlimited calls within US and Canada for cost-effective communication.
- Essential telephony features including IVR and call recording.
- Send and receive SMS and MMS for versatile messaging.
- Softphone for desktop, Android, and iOS for flexible usage.
- Mandatory call tagging for better call management.
- Advanced analytics and live monitoring for performance insights.
- Queue call back and smart routing for improved customer service.
- Power Dialer and Voicemail Drop for efficient sales operations.
- Custom onboarding for tailored setup experience.
- Access to API developer support for technical assistance.
- Service-level agreement for guaranteed service quality.
- Single sign-on for simplified user access.
Add-ons
per month per user
per month per user
Aircall Pricing Plans in Detail
Essentials
The Essentials plan offers a flexible voice solution that is easy to set up, integrate, and manage. It includes over 100 integrations and API access, unlimited calls within the US and Canada, and essential telephony features like IVR and call recording. This plan is ideal for businesses looking to improve their communication capabilities with basic yet powerful features.
Professional
The Professional plan builds on the Essentials plan by adding advanced features to boost productivity and performance. It includes Salesforce integration, mandatory call tagging, advanced analytics, and live monitoring. This plan is designed for businesses that require enhanced communication tools to improve customer service and sales operations.
Custom
The Custom plan is tailored to meet specific business needs, offering all features from the Professional plan plus additional benefits. It includes unlimited calls worldwide, custom onboarding, API developer support, and a service-level agreement. This plan is perfect for businesses that need a highly customized communication solution with global reach and technical support.
Top Aircall Features
Call Management
When I first used Aircall, the call management feature stood out. It allows you to handle calls efficiently with options like call queuing, forwarding, and recording. This feature is a game-changer for businesses that rely heavily on phone communication. You can easily track call performance and ensure no customer call goes unanswered, which is crucial for maintaining high customer satisfaction.
CRM Integration
One of the things I love about Aircall is its seamless CRM integration. You can connect it with popular CRM systems, making it easier to manage customer interactions. This integration ensures that all customer data is at your fingertips during calls, allowing you to provide personalized service and improve customer relationships. It's a feature that truly enhances the efficiency of your communication processes.
User-Friendly Interface
Aircall's user-friendly interface is something I appreciate. It's intuitive and easy to navigate, even for those who aren't tech-savvy. You can quickly set up the system and start making calls without any hassle. This simplicity is a huge plus, especially for teams that want to focus on communication rather than dealing with complex software setups.
Who Is Aircall Best For?
Aircall is perfect for medium-sized businesses seeking to enhance their communication processes. With seamless CRM integration and robust call management features, it helps teams streamline operations and improve customer interactions, making it an ideal choice for businesses aiming to optimize their communication strategies.
- Great for medium-sized businesses.
Aircall is ideal for medium-sized businesses that need to streamline their communication processes. Its seamless integration with CRM systems and robust call management features make it a perfect choice for businesses looking to enhance customer interactions and improve team collaboration.
- Perfect for remote teams.
Aircall is a great fit for remote teams needing efficient communication tools. Its cloud-based system allows team members to connect from anywhere, ensuring seamless collaboration and effective customer service, regardless of location.
- Ideal for sales-driven companies.
Aircall is designed for sales-driven companies that require efficient call management and CRM integration. Its features help sales teams manage calls effectively, track performance, and enhance customer relationships, making it a valuable asset for sales-focused businesses.
Frequently Asked Questions
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Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
