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ActiveCampaign vs Retainful (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 11, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.6

0

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ActiveCampaign

ActiveCampaign offers a comprehensive suite of marketing automation tools, including advanced email marketing and CRM integration. Its robust features make it a powerful choice for businesses looking to streamline their marketing efforts.

  • Comprehensive marketing automation features
  • Seamless CRM integration
  • Advanced email marketing capabilities
  • Steep learning curve for beginners
  • Higher cost for advanced features

Free plan?

Yes

Starting price

$15 per month
Excellent Value For Price
4.3

0

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Retainful

Retainful is a user-friendly eCommerce marketing tool with effective abandoned cart recovery and referral program features. Its focus on customer retention makes it an ideal choice for online stores.

  • Effective abandoned cart recovery
  • User-friendly interface
  • Robust referral program features
  • Limited CRM integration
  • Focuses primarily on eCommerce

Free plan?

Yes

Starting price

$19 per month

What is ActiveCampaign?

ActiveCampaign is a comprehensive marketing automation platform that helps businesses streamline their marketing efforts. It offers a suite of tools for email marketing, CRM, and sales automation, allowing users to create personalized customer experiences. With its robust automation capabilities, ActiveCampaign helps businesses save time and increase efficiency by automating repetitive tasks. It also provides detailed analytics and reporting features, enabling users to track the performance of their campaigns and make data-driven decisions.

What is Retainful?

Retainful is a powerful eCommerce marketing tool designed to help online stores increase sales and customer retention. It offers features like abandoned cart recovery, referral programs, and post-purchase follow-ups, enabling businesses to engage with customers at every stage of their journey. Retainful's user-friendly interface and seamless integration with popular eCommerce platforms make it an ideal choice for businesses looking to boost their revenue and build lasting customer relationships.

Pros and Cons of ActiveCampaign vs Retainful

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Pros & Cons of ActiveCampaign

Comprehensive marketing automation
  • ActiveCampaign offers a wide range of marketing automation features, allowing businesses to streamline their marketing efforts and save time. Its automation capabilities are highly customizable, making it a powerful tool for businesses of all sizes.
Seamless CRM integration
  • ActiveCampaign's CRM integration is seamless, providing a unified platform for managing customer relationships. Its CRM features are well-integrated with its marketing automation tools, making it easy to manage customer interactions.
Advanced email marketing
  • ActiveCampaign offers advanced email marketing capabilities, including segmentation and personalization features. Its intuitive drag-and-drop editor makes it easy to create visually appealing emails, helping businesses engage with their audience effectively.
Steep learning curve
  • ActiveCampaign's comprehensive feature set may require a steeper learning curve for new users. While its capabilities are powerful, it may take time for beginners to fully leverage its potential.
Higher cost for advanced features
  • ActiveCampaign's advanced features come at a higher cost, which may be a consideration for businesses with limited budgets. While its capabilities are extensive, the cost may be a barrier for some users.
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Pros & Cons of Retainful

Effective abandoned cart recovery
  • Retainful offers powerful tools for abandoned cart recovery, helping businesses recover lost sales. Its automated email sequences and reminders are effective in bringing customers back to complete their purchases.
User-friendly interface
  • Retainful's user-friendly interface makes it easy for businesses to set up and manage their marketing campaigns. Its intuitive design ensures a smooth user experience, even for those with limited technical expertise.
Robust referral program
  • Retainful offers robust referral program features, allowing businesses to incentivize customers to refer friends and family. Its easy-to-use interface makes setting up referral programs a breeze, helping businesses expand their customer base.
Limited CRM integration
  • Retainful's CRM integration is limited compared to other tools, which may be a consideration for businesses looking for a comprehensive CRM solution. While it offers basic CRM functionalities, it may not provide the same level of integration as other platforms.
Focuses primarily on eCommerce
  • Retainful's features are primarily focused on eCommerce, which may limit its appeal for businesses outside of this industry. While its capabilities are effective for online stores, it may not offer the same level of functionality for other types of businesses.

ActiveCampaign vs Retainful: At A Glance

Decision FactorActiveCampaignRetainful
Value to Price
Excellent4.7
Excellent4.4
Ease of Use
Excellent4.5
Excellent4.6
Functionality
Excellent4.8
Excellent4.5
Scalability
Excellent4.6
Excellent4.3
Integrations
Excellent4.7
Excellent4.4
Customer Support
Excellent4.5
Good4.2
Security
Excellent4.6
Excellent4.3
Overall Rating
Excellent4.6
Excellent4.3

ActiveCampaign vs Retainful: A Detailed Breakdown of Key Features

FeaturesActiveCampaignRetainful
Email Marketing
Excellent4.8
Excellent4.5
CRM Integration
Excellent4.7
Excellent4.3
Automation
Excellent4.9
Excellent4.6
Abandoned Cart Recovery
Excellent4.5
Excellent4.8
Referral Programs
Excellent4.4
Excellent4.7
Post-Purchase Follow-Ups
Excellent4.6
Excellent4.7

Email Marketing

ActiveCampaign offers a robust email marketing platform with advanced segmentation and personalization features. Its intuitive drag-and-drop editor makes it easy to create visually appealing emails. Retainful, while offering essential email marketing features, focuses more on eCommerce-specific functionalities. If you're looking for a comprehensive email marketing solution, ActiveCampaign is the better choice.

CRM Integration

ActiveCampaign's CRM integration is seamless, allowing businesses to manage customer relationships effectively. Its CRM features are well-integrated with its marketing automation tools, providing a unified platform for managing customer interactions. Retainful, while offering basic CRM functionalities, may not provide the same level of integration. If CRM integration is a priority, ActiveCampaign is the superior option.

Automation

ActiveCampaign excels in automation, offering a wide range of automation templates and workflows to streamline marketing efforts. Its automation builder is user-friendly and highly customizable. Retainful also offers automation features, particularly for eCommerce, but may not match the depth of ActiveCampaign's capabilities. If automation is a key focus, ActiveCampaign is the better choice.

Abandoned Cart Recovery

Retainful shines in abandoned cart recovery, offering powerful tools to recover lost sales. Its automated email sequences and reminders are effective in bringing customers back to complete their purchases. ActiveCampaign also offers abandoned cart recovery features, but Retainful's focus on eCommerce gives it an edge in this area. If abandoned cart recovery is crucial, Retainful is the better option.

Referral Programs

Retainful offers robust referral program features, allowing businesses to incentivize customers to refer friends and family. Its easy-to-use interface makes setting up referral programs a breeze. ActiveCampaign, while offering referral program capabilities, may not provide the same level of focus as Retainful. If referral programs are a priority, Retainful is the superior choice.

Post-Purchase Follow-Ups

Retainful excels in post-purchase follow-ups, offering automated email sequences to engage customers after a purchase. Its features are designed to increase customer retention and encourage repeat purchases. ActiveCampaign also offers post-purchase follow-up capabilities, but Retainful's focus on eCommerce gives it an advantage. If post-purchase follow-ups are important, Retainful is the better option.

Pricing Comparison of ActiveCampaign and Retainful

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of ActiveCampaign and Retainful. This comparison will highlight the best option for enhancing your marketing efforts.

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ActiveCampaign Pricing Plans

Starter
For Small Businesses
$15

per month

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Starter includes:
  • 10x contact limit for email sends to reach more people.
  • 1 user access to manage your campaigns.
  • 5 actions per automation for streamlined processes.
  • Standard web forms to capture leads efficiently.
Plus
For Medium Businesses
$49

per month

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Includes Starter, plus:
  • 12x contact limit for email sends to expand reach.
  • 3 users access for collaborative work.
  • Unlimited actions per automation for complex workflows.
  • A/B testing for emails and automations to optimize performance.
Pro
For Large Enterprises
$79

per month

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Includes Plus, plus:
  • 15x contact limit for email sends to maximize outreach.
  • 5 users access for larger teams.
  • Premium segmentation for targeted marketing.
  • Predictive sending to optimize email delivery times.
Enterprise
For Corporations
$145

per month

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Includes Pro, plus:
  • Dedicated account team for personalized assistance.
  • Single Sign-On (SSO) for enhanced security.
  • Custom objects for tailored data management.
  • Premium reporting and analytics for in-depth insights.
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Retainful Pricing Plans

Free
For startups exploring email
$0

per month

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Free includes:
  • 1 automation workflow to streamline email processes.
  • Abandoned cart recovery to regain lost sales.
  • Unlimited email campaigns for consistent customer engagement.
  • 1 active sign-up form to capture leads efficiently.
Starter
For businesses accelerating growth
$19

per month

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Starter includes Free, plus:
  • 25 automation workflows to enhance marketing efficiency.
  • 10 active sign-up forms for diverse lead capture.
  • No Retainful branding for professional appearance.
  • 2 user access for collaborative efforts.
Growth
For businesses wanting to grow
$49

per month

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Growth includes Starter, plus:
  • 5,000 contacts to manage a larger audience.
  • 25 active sign-up forms for maximum lead capture.
  • 5 user access for team collaboration.
  • White glove onboarding for seamless setup.

Our Rating Methodology

We thoroughly evaluate each marketing automation tool, assessing key features like functionality, scalability, and customer support. By analyzing user reviews and real-world insights, we ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

ActiveCampaign or Retainful: Which One Matches Your Business Needs?

Choose ActiveCampaign If You Need ...

  • Comprehensive marketing automation

    If you are a business looking for a comprehensive marketing automation solution with advanced email marketing and CRM integration, ActiveCampaign is the ideal choice. Its robust features and seamless integration make it a powerful tool for streamlining your marketing efforts.

  • Advanced email marketing

    If you need a tool with advanced email marketing capabilities, including segmentation and personalization features, ActiveCampaign is the superior option. Its intuitive drag-and-drop editor makes it easy to create visually appealing emails, helping you engage with your audience effectively.

Choose Retainful If You Need ...

  • Effective abandoned cart recovery

    If you are an eCommerce business looking for effective abandoned cart recovery tools, Retainful is the better choice. Its automated email sequences and reminders are designed to recover lost sales and bring customers back to complete their purchases.

  • User-friendly interface

    If you prioritize ease of use and a user-friendly interface, Retainful is the ideal option. Its intuitive design ensures a smooth user experience, making it easy for businesses to set up and manage their marketing campaigns.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.