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ActiveCampaign vs iContact (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.6

0

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ActiveCampaign

ActiveCampaign offers advanced automation and CRM integration, making it a powerful tool for businesses looking to enhance their marketing efforts. Its comprehensive analytics and reporting features provide valuable insights for data-driven decisions.

  • Advanced automation features
  • Seamless CRM integration
  • Comprehensive analytics
  • Steep learning curve
  • Complex interface

Free plan?

Yes

Starting price

$15 per month
Excellent Value For Price
4.3

0

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iContact

iContact provides a user-friendly interface and affordable pricing, making it an ideal choice for businesses looking to create and manage email campaigns with ease. Its variety of templates allows for professional-looking designs.

  • User-friendly interface
  • Affordable pricing
  • Variety of templates
  • Limited advanced features
  • Basic CRM integration

Free plan?

Yes

Starting price

$9 per month

What is ActiveCampaign?

ActiveCampaign is a comprehensive marketing automation platform that helps businesses streamline their marketing efforts. It offers a suite of tools for email marketing, CRM, and sales automation, allowing users to create personalized customer experiences. With its robust automation capabilities, ActiveCampaign helps businesses save time and increase efficiency by automating repetitive tasks. It also provides detailed analytics and reporting features, enabling users to track the performance of their campaigns and make data-driven decisions.

What is iContact?

iContact is an email marketing software that empowers businesses to create, send, and track email campaigns with ease. It offers a user-friendly interface and a variety of templates to help users design professional-looking emails. iContact also provides robust analytics and reporting tools, allowing users to measure the success of their campaigns and optimize their strategies. With its automation features, iContact helps businesses save time and improve their marketing efforts by automating repetitive tasks.

Pros and Cons of ActiveCampaign vs iContact

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Pros & Cons of ActiveCampaign

Advanced automation features
  • ActiveCampaign offers advanced automation features that allow you to create complex workflows and automate repetitive tasks. Its intuitive interface makes it easy to set up and manage automated campaigns, saving you time and effort.
Seamless CRM integration
  • ActiveCampaign provides seamless CRM integration, allowing you to manage your customer relationships and marketing efforts in one place. Its robust CRM features make it easy to track customer interactions and personalize your marketing campaigns.
Comprehensive analytics
  • ActiveCampaign offers comprehensive analytics and reporting features, allowing you to track the performance of your campaigns and make data-driven decisions. Its intuitive dashboard makes it easy to access and analyze your data.
Steep learning curve
  • ActiveCampaign's advanced features may require a learning curve, especially for beginners. Its complex interface may take some time to master, but the effort is worth it for the powerful capabilities it offers.
Complex interface
  • ActiveCampaign's interface can be complex, especially for users who are new to marketing automation. While it offers a wealth of features, navigating the interface may require some time and effort.
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Pros & Cons of iContact

User-friendly interface
  • iContact offers a user-friendly interface that makes it easy to create, send, and track email campaigns. Its intuitive design allows users to quickly navigate the platform and access the features they need.
Affordable pricing
  • iContact provides affordable pricing plans that make it accessible to businesses of all sizes. Its cost-effective solutions allow businesses to maximize their marketing efforts without breaking the bank.
Variety of templates
  • iContact offers a variety of templates to help users design professional-looking emails with ease. Its user-friendly interface makes it easy to customize templates to fit your brand and create visually appealing campaigns.
Limited advanced features
  • iContact may lack some of the advanced features found in other email marketing platforms. While it offers essential tools for creating and managing campaigns, businesses with more complex needs may find it limiting.
Basic CRM integration
  • iContact offers basic CRM integration, which may not provide the same level of functionality as more comprehensive solutions. Businesses looking for advanced CRM features may need to consider other options.

ActiveCampaign vs iContact: At A Glance

Decision FactorActiveCampaigniContact
Value to Price
Excellent4.7
Excellent4.4
Ease of Use
Excellent4.5
Excellent4.6
Functionality
Excellent4.8
Good4.2
Scalability
Excellent4.6
Excellent4.3
Integrations
Excellent4.7
Good4.2
Customer Support
Excellent4.5
Excellent4.4
Security
Excellent4.6
Excellent4.3
Overall Rating
Excellent4.6
Excellent4.3

Value to Price

ActiveCampaign offers a robust set of features at a competitive price, making it a great value for businesses looking to maximize their marketing efforts. Its automation capabilities and CRM integration provide excellent value for the price. iContact, while slightly less feature-rich, offers a more affordable option for businesses with simpler needs. If you need a comprehensive solution with advanced features, ActiveCampaign is the better choice.

Ease of Use

iContact shines in ease of use with its intuitive interface and straightforward setup process, making it ideal for beginners. ActiveCampaign, while slightly more complex, offers a wealth of features that may require a learning curve. If you prioritize ease of use and a quick start, iContact is the better option.

Functionality

ActiveCampaign excels in functionality with its advanced automation features, CRM integration, and detailed analytics. It offers a comprehensive suite of tools for businesses looking to enhance their marketing efforts. iContact, while functional, lacks some of the advanced features found in ActiveCampaign. If you need a powerful tool with extensive functionality, ActiveCampaign is the better choice.

Scalability

ActiveCampaign is designed to scale with your business, offering advanced features and integrations that grow with your needs. iContact, while scalable, may not offer the same level of advanced features for larger businesses. If you anticipate significant growth and need a tool that can scale with you, ActiveCampaign is the better option.

Integrations

ActiveCampaign offers a wide range of integrations with popular tools and platforms, making it easy to connect with your existing systems. iContact, while offering integrations, may not have the same breadth of options. If you need extensive integration capabilities, ActiveCampaign is the better choice.

Customer Support

Both ActiveCampaign and iContact offer reliable customer support, but ActiveCampaign provides more comprehensive resources and support options. If you value extensive support and resources, ActiveCampaign is the better choice.

Security

ActiveCampaign prioritizes security with robust measures to protect your data. iContact also offers security features, but ActiveCampaign's comprehensive approach makes it the better choice for businesses with stringent security requirements.

Overall Rating

ActiveCampaign receives a higher overall rating due to its advanced features, scalability, and integration capabilities. iContact, while a solid choice, may not offer the same level of functionality for businesses with more complex needs. If you need a comprehensive marketing solution, ActiveCampaign is the better choice.

ActiveCampaign vs iContact: A Detailed Breakdown of Key Features

FeaturesActiveCampaigniContact
Email Automation
Excellent4.8
Excellent4.3
CRM Integration
Excellent4.7
Good4.2
Analytics and Reporting
Excellent4.6
Excellent4.4
Template Design
Excellent4.5
Excellent4.6
A/B Testing
Excellent4.7
Excellent4.3
Segmentation
Excellent4.8
Excellent4.4

Email Automation

ActiveCampaign excels in email automation with its advanced features that allow you to create complex workflows and automate repetitive tasks. Its intuitive interface makes it easy to set up and manage automated campaigns. iContact, while offering automation features, may not provide the same level of complexity and customization. If you need a powerful tool for email automation, ActiveCampaign is the better choice.

CRM Integration

ActiveCampaign offers seamless CRM integration, allowing you to manage your customer relationships and marketing efforts in one place. Its robust CRM features make it easy to track customer interactions and personalize your marketing campaigns. iContact, while offering CRM integration, may not provide the same level of functionality. If you need a comprehensive CRM solution, ActiveCampaign is the better choice.

Analytics and Reporting

ActiveCampaign provides detailed analytics and reporting features, allowing you to track the performance of your campaigns and make data-driven decisions. Its intuitive dashboard makes it easy to access and analyze your data. iContact, while offering analytics features, may not provide the same level of detail and customization. If you need advanced analytics and reporting capabilities, ActiveCampaign is the better choice.

Template Design

iContact offers a variety of templates to help you design professional-looking emails with ease. Its user-friendly interface makes it easy to customize templates to fit your brand. ActiveCampaign, while offering template design features, may not provide the same level of simplicity. If you prioritize ease of use in template design, iContact is the better choice.

A/B Testing

ActiveCampaign offers robust A/B testing features, allowing you to test different elements of your campaigns and optimize your strategies. Its intuitive interface makes it easy to set up and manage tests. iContact, while offering A/B testing features, may not provide the same level of customization. If you need advanced A/B testing capabilities, ActiveCampaign is the better choice.

Segmentation

ActiveCampaign excels in segmentation with its advanced features that allow you to create highly targeted campaigns. Its intuitive interface makes it easy to segment your audience based on various criteria. iContact, while offering segmentation features, may not provide the same level of complexity. If you need a powerful tool for segmentation, ActiveCampaign is the better choice.

Pricing Comparison of ActiveCampaign and iContact

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of ActiveCampaign and iContact. This comparison will highlight the best option for your marketing needs.

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ActiveCampaign Pricing Plans

Starter
For Small Businesses
$15

per month

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Starter includes:
  • 10x contact limit for email sends to reach more people.
  • 1 user access to manage your campaigns.
  • 5 actions per automation for streamlined processes.
  • Standard web forms to capture leads efficiently.
Plus
For Medium Businesses
$49

per month

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Includes Starter, plus:
  • 12x contact limit for email sends to expand reach.
  • 3 users access for collaborative work.
  • Unlimited actions per automation for complex workflows.
  • A/B testing for emails and automations to optimize performance.
Pro
For Large Enterprises
$79

per month

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Includes Plus, plus:
  • 15x contact limit for email sends to maximize outreach.
  • 5 users access for larger teams.
  • Premium segmentation for targeted marketing.
  • Predictive sending to optimize email delivery times.
Enterprise
For Corporations
$145

per month

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Includes Pro, plus:
  • Dedicated account team for personalized assistance.
  • Single Sign-On (SSO) for enhanced security.
  • Custom objects for tailored data management.
  • Premium reporting and analytics for in-depth insights.
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iContact Pricing Plans

Standard
For Small Businesses
$9

per month

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Standard includes:
  • Drag and drop editor for intuitive email customization.
  • Landing page templates to enhance marketing campaigns.
  • Automations to streamline email marketing processes.
Premium
For Large Enterprises
$16

per month

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Includes Standard, plus:
  • Social media posting to expand audience reach.
  • AI content assistant for enhanced content creation.
  • Advanced analytics for in-depth performance insights.
Custom
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Premium, plus:
  • Support for large contact lists to manage extensive databases.
  • Premium support for priority assistance and troubleshooting.
  • Creative assistance for tailored marketing strategies.

Our Rating Methodology

We thoroughly test each email marketing tool, evaluating key features like automation, CRM integration, and analytics. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

ActiveCampaign or iContact: Which One Matches Your Business Needs?

Choose ActiveCampaign If You Need ...

  • Advanced automation features

    If you need a powerful tool for email automation, ActiveCampaign is the better choice. Its advanced automation features allow you to create complex workflows and automate repetitive tasks, saving you time and effort.

  • Comprehensive CRM integration

    If you need a comprehensive CRM solution, ActiveCampaign is the better choice. Its seamless CRM integration allows you to manage your customer relationships and marketing efforts in one place, providing valuable insights for personalized campaigns.

Choose iContact If You Need ...

  • User-friendly interface

    If you prioritize ease of use and a quick start, iContact is the better option. Its user-friendly interface makes it easy to create, send, and track email campaigns, allowing you to focus on your marketing efforts.

  • Affordable pricing

    If you need a cost-effective solution for your email marketing needs, iContact is the better choice. Its affordable pricing plans make it accessible to businesses of all sizes, allowing you to maximize your marketing efforts without breaking the bank.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.