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Act! vs Redtail CRM (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Good Value For Price
4.2

0

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Act!

Act! is a versatile CRM solution offering comprehensive features for small businesses. Its user-friendly interface and affordable pricing make it an excellent choice for managing customer relationships effectively.

  • Comprehensive CRM features for small businesses.
  • User-friendly interface and easy navigation.
  • Affordable pricing for budget-conscious users.
  • Limited industry-specific features.
  • Basic compliance tracking capabilities.

Free plan?

Yes

Starting price

€30 per month per user
Excellent Value For Price
4.5

0

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Redtail CRM

Redtail CRM is a powerful tool for financial advisors, offering tailored features and advanced compliance tracking. Its excellent customer support and industry-specific functionalities make it a top choice for financial professionals.

  • Tailored features for financial advisors.
  • Advanced compliance tracking tools.
  • Excellent customer support for financial sector.
  • Higher pricing for specialized features.
  • Limited appeal outside financial industry.

Free plan?

Yes

Starting price

$39 per month per user

What is Act!?

Act! is a comprehensive CRM solution designed to help businesses manage customer relationships effectively. It offers a range of features including contact management, calendar integration, and sales automation. With Act!, you can streamline your sales processes, improve customer interactions, and enhance productivity. The software is particularly beneficial for small to medium-sized businesses looking to organize their customer data and improve communication. Its user-friendly interface and robust functionality make it a valuable tool for managing customer relationships and driving business growth.

What is Redtail CRM?

Redtail CRM is a powerful customer relationship management tool tailored for financial advisors. It helps users manage client relationships, track interactions, and streamline workflows. With features like contact management, task automation, and reporting, Redtail CRM enhances productivity and client engagement. It is particularly useful for financial professionals seeking to organize client data, improve communication, and ensure compliance. The software's intuitive design and industry-specific features make it an essential tool for financial advisors aiming to optimize their client management processes.

Pros and Cons of Act! vs Redtail CRM

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Pros & Cons of Act!

Comprehensive CRM features
  • Act! offers a wide range of CRM features, including contact management, sales automation, and calendar integration. These features are designed to help small businesses manage customer relationships effectively and improve productivity.
User-friendly interface
  • Act! is known for its intuitive design and easy navigation, making it accessible to users with limited technical skills. Its user-friendly interface ensures that users can quickly learn and use the software effectively.
Affordable pricing
  • Act! offers competitive pricing, making it an affordable choice for budget-conscious users. Its pricing plans are designed to provide value for money, offering essential CRM features at a reasonable cost.
Limited industry-specific features
  • Act! lacks specialized features for specific industries, such as financial services. While it offers comprehensive CRM functionalities, it may not meet the unique needs of certain sectors.
Basic compliance tracking
  • Act! offers basic compliance tracking capabilities, which may not be sufficient for industries with strict regulatory requirements. Users in highly regulated sectors may need additional tools to ensure compliance.
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Pros & Cons of Redtail CRM

Tailored features for financial advisors
  • Redtail CRM offers specialized features designed for financial advisors, including client management, compliance tracking, and reporting. These features are tailored to meet the unique needs of the financial sector.
Advanced compliance tracking
  • Redtail CRM provides advanced compliance tracking tools, ensuring that financial advisors can manage regulatory requirements effectively. Its compliance features help users maintain audit trails and adhere to industry standards.
Excellent customer support
  • Redtail CRM offers excellent customer support, with a focus on assisting financial advisors. Its support team is knowledgeable and responsive, providing users with the help they need to resolve issues quickly.
Higher pricing for specialized features
  • Redtail CRM's specialized features come at a higher price, which may not be affordable for all users. Its pricing plans are designed to provide value for financial advisors, but may not be suitable for budget-conscious users.
Limited appeal outside financial industry
  • Redtail CRM's features are tailored for the financial sector, which may limit its appeal to users in other industries. While it offers comprehensive CRM functionalities, it may not meet the needs of users outside the financial industry.

Act! vs Redtail CRM: At A Glance

Decision FactorAct!Redtail CRM
Value to Price
Good4.0
Excellent4.5
Ease of Use
Excellent4.3
Excellent4.7
Functionality
Excellent4.4
Excellent4.6
Scalability
Good4.1
Excellent4.5
Integrations
Good4.2
Excellent4.4
Customer Support
Excellent4.3
Excellent4.6
Security
Good4.2
Excellent4.5
Overall Rating
Good4.2
Excellent4.5

Value to Price

Act! offers a solid value for its price, providing essential CRM features that cater to small and medium-sized businesses. Its pricing is competitive, making it a cost-effective choice for those looking to manage customer relationships without breaking the bank. Redtail CRM, on the other hand, offers a slightly higher value due to its specialized features for financial advisors, which justifies its pricing. If you are in the financial sector, Redtail CRM might offer better value for your specific needs.

Ease of Use

Act! is known for its user-friendly interface, making it easy for users to navigate and manage customer data. Its intuitive design ensures that even those with limited technical skills can use it effectively. Redtail CRM also scores high in ease of use, with a clean and straightforward interface tailored for financial advisors. If you prioritize ease of use and are in the financial industry, Redtail CRM might be the better choice.

Functionality

Act! provides a comprehensive set of CRM functionalities, including contact management, sales automation, and calendar integration. It is well-suited for businesses looking for a robust CRM solution. Redtail CRM, however, offers additional functionalities tailored for financial advisors, such as compliance tracking and client reporting. If you need industry-specific functionalities, Redtail CRM is likely the better option.

Scalability

Act! is designed to scale with your business, offering features that grow as your customer base expands. It is a reliable choice for small to medium-sized businesses planning for growth. Redtail CRM also offers excellent scalability, particularly for financial advisors looking to expand their client base. If you are in the financial sector and anticipate growth, Redtail CRM might be more suitable.

Integrations

Act! offers a range of integrations with popular business tools, enhancing its functionality and allowing for seamless workflow management. Redtail CRM also provides integrations, particularly with financial planning tools, making it a strong choice for financial advisors. If you require specific financial tool integrations, Redtail CRM is likely the better fit.

Customer Support

Act! provides reliable customer support, ensuring users can resolve issues quickly and efficiently. Its support team is responsive and knowledgeable. Redtail CRM also offers excellent customer support, with a focus on assisting financial advisors. If you need specialized support in the financial sector, Redtail CRM might be the better option.

Security

Act! ensures data security with robust measures to protect customer information. It is a secure choice for businesses handling sensitive data. Redtail CRM also prioritizes security, particularly for financial advisors who need to comply with industry regulations. If security is a top concern, especially in the financial sector, Redtail CRM might be more suitable.

Overall Rating

Act! is a strong CRM solution for small to medium-sized businesses, offering a balance of features and affordability. Redtail CRM, however, excels in the financial sector, providing specialized features and support for financial advisors. If you are in the financial industry, Redtail CRM is likely the better choice overall.

Act! vs Redtail CRM: A Detailed Breakdown of Key Features

FeaturesAct!Redtail CRM
Contact Management
Excellent4.3
Excellent4.6
Sales Automation
Excellent4.4
Excellent4.5
Calendar Integration
Good4.2
Excellent4.4
Reporting
Good4.1
Excellent4.5
Task Automation
Excellent4.3
Excellent4.6
Compliance Tracking
Good4.0
Excellent4.7

Contact Management

Act! offers robust contact management features, allowing you to organize and track customer interactions effectively. It provides a centralized database for storing customer information, making it easy to access and update. Redtail CRM, however, takes contact management a step further with its industry-specific features for financial advisors. It offers advanced tools for managing client relationships, including detailed client profiles and interaction tracking. If you are a financial advisor, Redtail CRM's contact management features might be more beneficial for your needs.

Sales Automation

Act! provides comprehensive sales automation tools to streamline your sales processes. It offers features like lead tracking, opportunity management, and sales forecasting, helping you close deals more efficiently. Redtail CRM also offers sales automation features, with a focus on the financial sector. It provides tools for managing client portfolios and tracking financial transactions. If you are in the financial industry, Redtail CRM's sales automation features might be more aligned with your needs.

Calendar Integration

Act! offers seamless calendar integration, allowing you to sync your appointments and tasks with popular calendar applications. This feature helps you stay organized and manage your schedule effectively. Redtail CRM also offers calendar integration, with additional features tailored for financial advisors. It provides tools for scheduling client meetings and tracking important deadlines. If you are a financial advisor, Redtail CRM's calendar integration features might be more suitable for your needs.

Reporting

Act! provides robust reporting features, allowing you to generate detailed reports on sales performance, customer interactions, and more. It offers customizable templates and advanced analytics tools to help you gain insights into your business. Redtail CRM also offers reporting features, with a focus on the financial sector. It provides tools for generating client reports and tracking financial performance. If you are in the financial industry, Redtail CRM's reporting features might be more beneficial for your needs.

Task Automation

Act! offers task automation features to help you streamline your workflow and improve productivity. It provides tools for automating repetitive tasks, such as sending follow-up emails and updating customer records. Redtail CRM also offers task automation features, with a focus on the financial sector. It provides tools for automating client communications and managing compliance tasks. If you are a financial advisor, Redtail CRM's task automation features might be more aligned with your needs.

Compliance Tracking

Act! offers basic compliance tracking features to help you manage regulatory requirements. It provides tools for tracking customer interactions and maintaining audit trails. Redtail CRM, however, offers advanced compliance tracking features tailored for financial advisors. It provides tools for managing client compliance and ensuring adherence to industry regulations. If you are in the financial industry, Redtail CRM's compliance tracking features might be more suitable for your needs.

Pricing Comparison of Act! and Redtail CRM

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Act! and Redtail CRM. This comparison will highlight the best option for managing your customer relationships.

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Act! Pricing Plans

Act! Premium Cloud
For Small Businesses
€30

per month per user

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Act! Premium Cloud includes:
  • Secure hosting in Frankfurt ensuring data protection.
  • Automatic updates and backups for peace of mind.
  • Optional desktop sync for flexible data access.
  • Expert technical support available for assistance.
Act! Premium Desktop
For Individuals
€36

per month per user

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Act! Premium Desktop includes:
  • Self-managed security for complete data control.
  • Complete control of updates for tailored software management.
  • Compatibility with desktop add-ons for enhanced functionality.
  • Expert technical support for troubleshooting and guidance.
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Redtail CRM Pricing Plans

Launch
For small businesses
$39

per month per user

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Launch includes:
  • User-friendly interface designed for ease of use and efficiency.
  • Secure data storage ensuring client information is protected.
  • Customizable dashboards to tailor the CRM to your needs.
  • Integration capabilities with other tools for seamless workflow.
Growth
For growing businesses
$59

per month per user

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Includes Launch, plus:
  • Redtail Imaging for efficient document management.
  • Redtail Speak for secure client communication.
  • Unlimited user access for team collaboration.
  • Advanced reporting tools for data-driven decisions.
Enterprise
For large enterprises
Contact sales
Request Pricingright_arrow
Includes Growth, plus:
  • Endless options available for scalability and flexibility.
  • Dedicated support for seamless implementation and use.
  • Advanced security features for enterprise-level protection.
  • Integration with Orion Wealth Management for streamlined operations.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key aspects like functionality, ease of use, and industry-specific features. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Act! or Redtail CRM: Which One Matches Your Business Needs?

Choose Act! If You Need ...

  • Comprehensive CRM for small businesses

    If you are a small business owner looking for a comprehensive CRM solution, Act! offers a range of features to help you manage customer relationships effectively. Its user-friendly interface and affordable pricing make it an excellent choice for businesses seeking to improve productivity and streamline sales processes.

  • User-friendly and affordable

    If you are looking for a user-friendly CRM solution that won't break the bank, Act! is a great option. Its intuitive design and competitive pricing make it accessible to users with limited technical skills and budget constraints.

Choose Redtail CRM If You Need ...

  • Tailored for financial advisors

    If you are a financial advisor seeking a CRM solution tailored to your industry, Redtail CRM offers specialized features to help you manage client relationships and ensure compliance. Its advanced tools and excellent customer support make it a top choice for financial professionals.

  • Advanced compliance tracking

    If you need advanced compliance tracking features to manage regulatory requirements, Redtail CRM provides the tools you need. Its industry-specific functionalities and focus on compliance make it an ideal choice for financial advisors.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.