Act! vs Apptivo (2024 Comparison)
Act! offers a comprehensive CRM solution with robust contact management and effective sales pipeline tools. While it provides basic marketing automation, its limited project management features may not suit all businesses.
- Comprehensive contact management
- Effective sales pipeline tools
- Basic marketing automation
- Limited project management
- Basic invoicing features
Free plan?
YesStarting price
€30 per month per user
Apptivo provides a versatile CRM solution with customizable contact fields and advanced sales forecasting. Its comprehensive project management module makes it ideal for businesses seeking a flexible and scalable CRM.
- Customizable contact fields
- Advanced sales forecasting
- Comprehensive project management
- Slightly higher learning curve
- Occasional performance issues
Free plan?
YesStarting price
$20 per month per userWhat is Act!?
Act! is a comprehensive CRM software designed to help businesses manage customer relationships effectively. It offers a range of features including contact management, sales pipeline management, and marketing automation. With Act!, you can streamline your sales processes, improve customer interactions, and boost productivity. The software is particularly beneficial for small to medium-sized businesses looking to enhance their customer engagement and drive sales growth.
What is Apptivo?
Apptivo is a versatile CRM solution that caters to businesses of all sizes. It offers a wide array of features such as contact management, project management, invoicing, and help desk support. Apptivo helps businesses streamline their operations, improve customer service, and enhance collaboration among teams. Its user-friendly interface and customizable modules make it an ideal choice for businesses seeking a flexible and scalable CRM solution.
Pros and Cons of Act! vs Apptivo
Pros & Cons of Act!
- Act! offers a robust contact management system that allows you to efficiently store and organize customer information, making it easier to manage your customer relationships.
- With Act!, you can streamline your sales processes and improve your sales pipeline management, helping you close deals more effectively and boost your sales performance.
- Act! includes essential marketing automation features that can help you automate your marketing campaigns and improve your customer engagement.
- Act! offers limited project management features, which may not be sufficient for businesses that require comprehensive project management capabilities.
- The invoicing features in Act! are basic and may not meet the needs of businesses that require advanced invoicing capabilities.
Pros & Cons of Apptivo
- Apptivo offers customizable contact fields, allowing you to tailor your contact management system to meet your specific business needs.
- With Apptivo, you can take advantage of advanced sales forecasting tools that help you predict future sales trends and make informed business decisions.
- Apptivo's project management module is comprehensive, offering a wide range of features that can help you manage your projects more effectively.
- Apptivo's extensive feature set may result in a slightly higher learning curve, requiring some time to fully master the platform.
- Some users have reported occasional performance issues with Apptivo, which may affect the overall user experience.
Act! vs Apptivo: At A Glance
Value to Price
Act! offers a solid value for its price, providing essential CRM features that cater to small and medium-sized businesses. However, Apptivo stands out with its competitive pricing and extensive feature set, making it a more cost-effective choice for businesses seeking a comprehensive CRM solution.
Ease of Use
Act! is user-friendly, but Apptivo takes the lead with its intuitive interface and customizable modules. If you're looking for a CRM that's easy to navigate and adapt to your business needs, Apptivo is the better option.
Functionality
Both Act! and Apptivo offer robust functionality, but Apptivo excels with its wide range of features, including project management and invoicing. For businesses seeking a versatile CRM with diverse capabilities, Apptivo is the superior choice.
Scalability
Act! is suitable for small to medium-sized businesses, while Apptivo offers greater scalability, making it ideal for growing businesses. If you anticipate significant growth, Apptivo is the better option for accommodating your expanding needs.
Integrations
Act! provides essential integrations, but Apptivo offers a broader range of integration options, enhancing its versatility. For businesses that rely on multiple tools and platforms, Apptivo's extensive integration capabilities make it the preferred choice.
Customer Support
Both Act! and Apptivo offer reliable customer support, but Apptivo's support is slightly more responsive and helpful. If customer support is a priority for your business, Apptivo is the better option.
Security
Act! and Apptivo both prioritize security, but Apptivo's security measures are slightly more robust. For businesses that handle sensitive data, Apptivo's enhanced security features make it the safer choice.
Overall Rating
While both Act! and Apptivo are excellent CRM solutions, Apptivo's superior ease of use, functionality, and scalability give it the edge. For businesses seeking a comprehensive and user-friendly CRM, Apptivo is the top choice.
Act! vs Apptivo: A Detailed Breakdown of Key Features
Contact Management
Act! offers robust contact management features, allowing you to store and organize customer information efficiently. However, Apptivo takes it a step further with its customizable contact fields and advanced search capabilities. If you need a CRM that offers more flexibility in managing your contacts, Apptivo is the better choice.
Sales Pipeline
Both Act! and Apptivo provide effective sales pipeline management tools. Act! offers a straightforward approach, while Apptivo provides more advanced features like sales forecasting and reporting. If you're looking for a CRM with more comprehensive sales pipeline capabilities, Apptivo is the superior option.
Marketing Automation
Act! includes basic marketing automation features, but Apptivo offers a more extensive suite of tools, including email marketing and campaign management. For businesses seeking a CRM with advanced marketing automation capabilities, Apptivo is the better choice.
Project Management
While Act! offers limited project management features, Apptivo excels with its comprehensive project management module. If your business requires a CRM with strong project management capabilities, Apptivo is the clear winner.
Invoicing
Act! provides basic invoicing features, but Apptivo offers a more robust invoicing system with customizable templates and automated billing. For businesses that need a CRM with advanced invoicing capabilities, Apptivo is the better option.
Help Desk Support
Both Act! and Apptivo offer help desk support features, but Apptivo's system is more comprehensive, with ticketing and knowledge base capabilities. If your business requires a CRM with strong help desk support, Apptivo is the superior choice.
Pricing Comparison of Act! and Apptivo
We’ve compiled the pricing tables and highlighted the key features of both Act! and Apptivo to aid in your decision-making process. Let’s explore what each platform has to offer.
Act! Pricing Plans
- Secure hosting in Frankfurt ensuring data protection.
- Automatic updates and backups for peace of mind.
- Optional desktop sync for flexible data access.
- Expert technical support available for assistance.
- Self-managed security for complete data control.
- Complete control of updates for tailored software management.
- Compatibility with desktop add-ons for enhanced functionality.
- Expert technical support for troubleshooting and guidance.
Apptivo Pricing Plans
- Customize up to 100 fields per app for tailored data management.
- Integrate with third-party services for enhanced functionality.
- Access 24x7 support for uninterrupted assistance.
- Utilize 25 workflows to automate routine tasks.
- Customize up to 250 fields per app for detailed data capture.
- Utilize 75 workflows to streamline business processes.
- Create 25 custom dashboards for insightful data visualization.
- Send up to 3000 emails per user per month for marketing.
- Customize up to 350 fields per app for advanced data management.
- Utilize 150 workflows for complex automation needs.
- Create 50 custom dashboards for detailed reporting.
- Send up to 5000 emails per user per month for campaigns.
- Customize up to 500 fields per app for comprehensive data handling.
- Utilize 300 workflows for extensive automation.
- Create 100 custom dashboards for in-depth analysis.
- Receive dedicated account management for personalized support.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key aspects like functionality, scalability, and ease of use. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your business needs. Each factor is weighted to provide a reliable final rating, helping you make informed decisions.
Act! or Apptivo: Which One Matches Your Business Needs?
Choose Act! If You Need ...
- Comprehensive contact management
If you need a CRM with comprehensive contact management features, Act! is the ideal choice. Its robust contact management system allows you to efficiently store and organize customer information, making it easier to manage your customer relationships.
- Effective sales pipeline tools
If you require a CRM with effective sales pipeline management tools, Act! is the better option. It offers a straightforward approach to managing your sales processes, helping you close deals more effectively and boost your sales performance.
Choose Apptivo If You Need ...
- Customizable contact fields
If you need a CRM with customizable contact fields, Apptivo is the superior choice. Its flexible contact management system allows you to tailor your contact fields to meet your specific business needs.
- Advanced sales forecasting
If you're looking for a CRM with advanced sales forecasting tools, Apptivo is the better option. Its comprehensive sales forecasting capabilities help you predict future sales trends and make informed business decisions.
Frequently Asked Questions
Which CRM is better for small businesses, Act! or Apptivo?
How do Act! and Apptivo compare in terms of ease of use?
What are the key differences in functionality between Act! and Apptivo?
Which CRM offers better customer support, Act! or Apptivo?
Are there any security concerns with Act! or Apptivo?
How do the pricing plans of Act! and Apptivo compare?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
